Senior eCommerce Growth Lead (DTC & Subscriptions)

Galderma; Miami, Northern (FL, KY); Hybrid; USD 140,000 - 175,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

401(k) plan with employer match

Paid time off

Job summary

Galderma in the United States is seeking an experienced Ecommerce Manager to own the direct-to-consumer storefront, drive CRO, subscriptions, and revenue growth, reporting to the Senior Director of Ecommerce and Growth Marketing. You will partner with agency teams and internal stakeholders to maintain brand standards and hit ambitious targets.

You will lead site merchandising, promotions, loyalty integration, SEO, inventory forecasting, and analytics to optimize UI/UX and performance.

Qualifications

• 8–12 years of hands-on ecommerce management experience in premium skincare, beauty, or health/wellness.
• Proven ability to manage DTC storefronts and grow revenue through CRO and promotions.
• Experience collaborating with Loyalty, Creative, and Operations teams.

Responsibilities

• Strategic execution to translate marketing goals into site strategies for merchandising and revenue growth.
• Lead on-site promotions, discount logic, landing pages, and banner messaging aligned with calendar.
• Own subscription experience, manage auto-replenish, and improve subscriber UX to reduce churn.
• Oversee CRO/AB tests on landing pages, checkout flows, and product descriptions to improve AOV.
• Collaborate with Loyalty to highlight benefits at product and checkout points.
• Manage product catalog, collections, and site navigation to ensure premium journey.
• Oversee post-purchase journey, emails, returns portal, and Shop app functionality.
• Coordinate SEO/AEO/GEO efforts with specialists and implement metadata/schema updates.
• Monitor site performance, fix bugs, ensure mobile optimisation and fast loading.
• Forecast sales/inventory and project revenue for new programming.
• Provide regular KPI reporting and data-driven UI/UX/promotional improvements.
• Manage external agencies for development, design, and subscription platforms.

Skills

Ecommerce management

Shopify Plus

Recharge

SEO/AEO

Cross-functional collaboration

Project management

Tools

Shopify Plus

Recharge

Job description

Galderma in the United States is seeking an experienced Ecommerce Manager to own the direct-to-consumer storefront, drive CRO, subscriptions, and revenue growth, reporting to the Senior Director of Ecommerce and Growth Marketing. You will partner with agency teams and internal stakeholders to maintain brand standards and hit ambitious targets.

You will lead site merchandising, promotions, loyalty integration, SEO, inventory forecasting, and analytics to optimize UI/UX and performance.