Senior E‑commerce TAM: Strategy, Delivery & Growth

Ignite Visibility; Austin (TX); Hybrid; USD 90,000 - 130,000; Full time

Job summary

Ignite Visibility is seeking a Technical Account Manager – E-commerce to partner with enterprise e-commerce clients, driving strategy, delivery, and growth across web development and digital experiences. You will translate business objectives into actionable roadmaps and coordinate with engineering, design, and marketing teams to deliver scalable solutions.

The role is client-facing, requiring strong communication, e-commerce knowledge, and a structured problem‑solving mindset to optimize

Qualifications

• 4–6+ years of experience in account management, client services, technical account management, digital delivery, or consulting.
• 3+ years of direct e-commerce experience supporting enterprise or complex digital commerce environments.
• Experience managing enterprise e-commerce websites, digital platforms, or web development engagements.
• Strong understanding of the e-commerce lifecycle and digital customer journey.

Responsibilities

• Lead client engagements from planning through delivery and roadmap discussions.
• Translate business objectives into actionable roadmaps and scalable technical solutions.
• Maintain delivery health, manage stakeholder expectations, and mitigate risks.
• Identify opportunities to expand client partnerships and drive account growth.
• Serve as a technical translator between business stakeholders and development teams.
• Oversee end‑to‑end e-commerce delivery including planning, timelines, and QA.

Skills

Account management

Client relationships

E-commerce knowledge

Strategic planning

Tools

Shopify Plus

Adobe Commerce/Magento

Salesforce Commerce Cloud

BigCommerce

APIs & Integrations

GA4

Job description

Ignite Visibility is seeking a Technical Account Manager – E-commerce to partner with enterprise e-commerce clients, driving strategy, delivery, and growth across web development and digital experiences. You will translate business objectives into actionable roadmaps and coordinate with engineering, design, and marketing teams to deliver scalable solutions.

The role is client-facing, requiring strong communication, e-commerce knowledge, and a structured problem‑solving mindset to optimize