Senior E‑Commerce Manager – Premium Experiences

On Location; New York (NY); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Health insurance

Retirement plan

Paid vacation

Job summary

On Location, a global leader in premium experiential hospitality, seeks an Ecommerce Sr. Manager to own day-to-day site execution, optimization, and merchandising for its premium hospitality sites.

This role drives conversion, refresh cadence, and cross-functional alignment with design, marketing, and leadership teams. Responsibilities include site performance, merchandising, analytics, and collaboration across Marketing, Product, and Tech to deliver measurable business impact while maintaining

Qualifications

• 5+ years of ecommerce experience managing site operations, merchandising, and conversion optimization.
• Hands-on experience with ecommerce and CMS platforms, analytics tools, and A/B testing frameworks.
• Strong understanding of UX/UI principles, digital merchandising, SEO fundamentals, and cross-channel performance measurement.
• Skilled collaborator who can partner with marketing, creative, product, and tech teams to deliver aligned, on-brand digital experiences.
• Confident communicator capable of presenting data-driven recommendations to senior leadership.

Responsibilities

• Oversee day-to-day site operations and ensure all ecommerce properties meet monthly conversion and revenue goals.
• Monitor GA4, Amplitude dashboards; deliver actionable insights weekly.
• Define and execute ongoing A/B and multivariate testing to improve user flow, CTAs, and trust signals.
• Manage coordination with the Tech team on bug fixes, enhancements, and platform stability.
• Maintain a biweekly homepage and category refresh cadence featuring key packages, trending experiences, and event milestones.
• Collaborate with UX and Design to implement merchandising modules (e.g., Trending Packages, Top Experiences, Official Access).
• Partner with Creative and Marketing to develop landing pages and digital assets, reviewing with senior leadership for alignment.
• Partner with Marketing, Paid media and CRM to align campaigns and drive conversion from email and paid traffic to site.
• Work closely with Design, Brand, and Content teams to maintain premium visual identity and tone.
• Coordinate with Product/Tech on ecommerce roadmap and prioritize enhancements delivering measurable business impact.
• Deliver weekly performance snapshots with KPIs and provide insight-driven commentary on drivers of performance.

Skills

Ecommerce experience

Site optimization

Cross-functional collaboration

Data-driven decision making

UX/UI understanding

Tools

CMS platforms

Web analytics tools

A/B testing platforms

Job description

On Location, a global leader in premium experiential hospitality, seeks an Ecommerce Sr. Manager to own day-to-day site execution, optimization, and merchandising for its premium hospitality sites.

This role drives conversion, refresh cadence, and cross-functional alignment with design, marketing, and leadership teams. Responsibilities include site performance, merchandising, analytics, and collaboration across Marketing, Product, and Tech to deliver measurable business impact while maintaining