Digital E‑Commerce Site Experience Lead

Exemplar Luxury Group; New York (NY); In loco; USD 72.000 - 89.000; Tempo pieno

Vantaggi offerti da questo lavoro

Medical insurance

Dental insurance

Vision insurance

401(k) retirement plan

Basic life insurance

Disability insurance

Critical illness coverage

Hospital and accident insurance

Employee discount

Descrizione del lavoro

Exemplar Luxury Group in New York, NY seeks a results-driven operator to drive site execution and a superior digital customer experience during replatforming and major digital initiatives. You will align business readiness, validate front-end functionality, and lead cross-functional projects across ecommerce, product, and technology teams.

Key focus areas include data-driven recommendations, competitive benchmarking, and standardized playbooks to ensure reliable, high-quality digital experiences

Competenze

• 1-3+ years of digital ecommerce, site merchandising, product or related role.
• Ability to drive project readiness, manage cross-functional timelines, and coordinate between ecommerce, product and technology teams.
• Experience creating business readiness playbooks, organizing launch frameworks, and conducting business-side UAT for new front-end features and site releases.
• Strategic and analytical thinking, with excellent communication skills.
• Ability to influence and collaborate across functional teams.
• Understanding of the retail, fashion, or luxury brand landscape.

Mansioni

• Drive data analysis and translate customer insights and data into strategic site recommendations, optimizing digital functionality and user journeys.
• Support cross-functional alignment on new site experience strategies with clear documentation and execution roadmaps.
• Assist with site defect tracking and release validation to protect the customer facing digital experience.
• Oversee front end UAT processes for site enhancements and system integrations across new features and legacy platforms.
• Co-lead bi-weekly E-Commerce Leadership meetings with agendas and stakeholder alignment.
• Conduct regular competitive benchmarking to identify digital experience gaps and opportunities.
• Establish and scale standard operating playbooks for major site migrations and feature releases.

Conoscenze

Digital ecommerce

Site merchandising

Cross-functional coordination

Strategic thinking

Analytical thinking

Vendor and retailer understanding

Strumenti

Salesforce Commerce

MACH/headless architectures

PIM

CMS

Adobe Analytics

Personalization engines

Descrizione del lavoro

Exemplar Luxury Group in New York, NY seeks a results-driven operator to drive site execution and a superior digital customer experience during replatforming and major digital initiatives. You will align business readiness, validate front-end functionality, and lead cross-functional projects across ecommerce, product, and technology teams.

Key focus areas include data-driven recommendations, competitive benchmarking, and standardized playbooks to ensure reliable, high-quality digital experiences