Senior Dynamics 365 & Power Platform Engineer

Accenture PLC; Alton (IL); On-site; USD 120,000 - 160,000; Full time

Job summary

Accenture Flex is seeking a Dynamics 365 Customer Engineer with deep expertise in Dynamics 365 CE and Power Platform. The role focuses on design, deployment, optimization, and modernization of business applications for enterprise customers, with a strong emphasis on solution architecture, performance tuning, and governance.

The ideal candidate will serve as a trusted advisor to enterprise customers, collaborate across teams, deliver technical training, and address complex integration and

Qualifications

• Minimum 8 years of experience with Dynamics 365 Customer Engagement Online and Power Platform.
• Proven ability to design, implement and optimize Dynamics 365/Power Platform solutions at enterprise scale.
• Strong troubleshooting skills to diagnose performance issues in Dynamics 365 CE environments.

Responsibilities

• Establish yourself as a trusted advisor with key stakeholders at assigned customers.
• Develop and execute a service delivery plan leveraging repeatable services.
• Collaborate with team members to support customers and share expertise.
• Deliver technical training and improve training materials.
• Triage and resolve customer issues, removing blockers.

Skills

Solution architecture

Stakeholder communication

Troubleshooting

Team collaboration

Consulting

Tools

Dynamics 365 CE

Power Platform

Dataverse

Power Apps

Power Automate

Job description

Accenture Flex is seeking a Dynamics 365 Customer Engineer with deep expertise in Dynamics 365 CE and Power Platform. The role focuses on design, deployment, optimization, and modernization of business applications for enterprise customers, with a strong emphasis on solution architecture, performance tuning, and governance.

The ideal candidate will serve as a trusted advisor to enterprise customers, collaborate across teams, deliver technical training, and address complex integration and