Senior Dynamics 365 ERP Operations Architect

Crowe; Louisville (KY); On-site; USD 103,000 - 211,000; Full time

Job summary

Crowe seeks a Manager - D365 ERP Operations Implementation Architect to lead architecture, delivery, and client engagement for Microsoft Dynamics 365 ERP Operations projects across the supply chain and manufacturing spectrum. You will guide cross-functional teams, design integrations, and mentor consultants while ensuring successful deployments.

This role requires strong analytical and leadership skills and a willingness to travel as needed.

Qualifications

• Bachelor's degree required.
• Microsoft Dynamics 365 certification relevant to ERP Operations or Supply Chain Management required (MBA, JD, PhD, or Master’s may substitute).
• 7+ years of experience implementing Microsoft Dynamics 365 ERP Operations (Finance & Supply Chain Management) or equivalent ERP solutions.
• Experience leading full lifecycle ERP implementations from solution design through deployment and post-go-live support.
• Deep functional expertise across supply chain and operational business processes including procurement, inventory, warehousing, manufacturing, production, planning, and asset management.
• Experience designing ERP solution architecture including integrations, data management, and security.
• Strong client-facing consulting, communication, facilitation, and presentation skills.
• Demonstrated experience leading project workstreams and mentoring implementation teams.
• Ability to travel as client engagements require.

Responsibilities

• Lead the architecture, design, and implementation of Microsoft Dynamics 365 ERP Operations solutions aligned to client objectives and best practices.
• Design comprehensive solution architectures including system integrations, data management, and application security.
• Configure D365 ERP Operations modules including: Sales, Purchasing, Inventory Management, Warehouse Management, Production, Planning, Product Information Management, Asset Management, and more.
• Develop functional solution designs for system enhancements and customizations across operations and logistics processes.
• Analyze and optimize business processes to maximize the capabilities of Microsoft Dynamics 365 ERP.
• Partner with executive stakeholders and business users to translate requirements into scalable ERP solutions.
• Lead requirements workshops and develop functional specifications, business scenarios, and solution documentation.
• Serve as a trusted advisor and provide guidance while building client relationships.
• Support organizational change by developing training materials, conducting user training, and driving user adoption.
• Lead solution testing, quality assurance, and validation activities with test plans and execution.
• Produce high-quality functional documentation, business process documentation, design specifications, and testing artifacts.
• Manage project deliverables, identify risks, and communicate mitigation strategies to leadership.
• Collaborate with delivery teams to ensure successful implementations.

Skills

ERP Operations

Project leadership

Client-facing

Travel required

Education

Bachelor's degree

Microsoft Dynamics 365 certification

Tools

Azure integration services

Power Platform

Dataverse

Job description

Crowe seeks a Manager - D365 ERP Operations Implementation Architect to lead architecture, delivery, and client engagement for Microsoft Dynamics 365 ERP Operations projects across the supply chain and manufacturing spectrum. You will guide cross-functional teams, design integrations, and mentor consultants while ensuring successful deployments.

This role requires strong analytical and leadership skills and a willingness to travel as needed.