D365 ERP Operations Architect & Transformation Lead

Crowe; Fort Wayne (IN); On-site; USD 103,000 - 211,000; Full time

Job summary

Crowe, a leading US-based consulting and advisory firm, seeks a Manager – D365 ERP Operations Implementation Architect to lead enterprise ERP initiatives.

You will design and deliver Microsoft Dynamics 365 ERP Operations solutions, guide client teams, mentor consultants, and drive successful deployments across finance, supply chain, and manufacturing.

This client-facing role requires strong architecture, integration, and governance skills, with travel as needed and a commitment to Crowe's values.

Qualifications

• Bachelor's degree required.
• Microsoft Dynamics 365 certification relevant to ERP Operations or Supply Chain Management required.
• 7+ years of experience implementing Microsoft Dynamics 365 ERP Operations (Finance & Supply Chain Management) or equivalent ERP solutions.
• Experience leading full lifecycle ERP implementations from solution design through deployment and post‑go‑live support.
• Deep functional expertise across supply chain and operational business processes including procurement, inventory, warehousing, manufacturing, production, planning, and asset management.
• Experience designing ERP solution architecture including integrations, data management, and security.
• Experience developing functional requirements, solution designs, testing strategies, and implementation documentation.
• Strong client‑facing consulting, communication, facilitation, and presentation skills.
• Demonstrated experience leading project workstreams and mentoring implementation teams.
• Ability to travel as client engagements require.

Responsibilities

• Lead the architecture, design, and implementation of Microsoft Dynamics 365 ERP Operations solutions aligned to client objectives.
• Design comprehensive solution architectures including system integrations, data management, and application security.
• Configure D365 ERP Operations modules including Sales, Purchasing, Inventory Management, Warehouse Management, Production, Planning, Product Information Management, Asset Management, and other supply chain capabilities.
• Develop functional solution designs for system enhancements and customizations across operations and logistics processes.
• Analyze and optimize business processes to maximize the capabilities of Microsoft Dynamics 365 ERP.
• Partner with executive stakeholders and business users to translate requirements into scalable ERP solutions.
• Lead requirements gatherings workshops and develop functional specifications, business scenarios, and solution documentation.
• Serve as a trusted advisor throughout implementation, providing guidance and fostering client relationships.
• Support organizational change by developing training materials, conducting user training, and driving adoption.
• Lead solution testing, quality assurance, and validation activities with comprehensive test plans and artifacts.
• Produce functional documentation and testing artifacts; manage project deliverables and mitigate risks.
• Collaborate with delivery teams to ensure successful implementations.

Skills

ERP Operations

Dynamics 365

Supply Chain

Leadership

Consulting

Education

Bachelor's degree

Tools

Azure integration services

Power Platform

Dataverse

Job description

Crowe, a leading US-based consulting and advisory firm, seeks a Manager – D365 ERP Operations Implementation Architect to lead enterprise ERP initiatives.

You will design and deliver Microsoft Dynamics 365 ERP Operations solutions, guide client teams, mentor consultants, and drive successful deployments across finance, supply chain, and manufacturing.

This client-facing role requires strong architecture, integration, and governance skills, with travel as needed and a commitment to Crowe's values.