Senior Dynamics 365 Delivery & Client Success Lead

Hitachi Solutions; United States; Remote; USD 120,000 - 180,000; Full time

Job summary

Hitachi Solutions seeks a client-facing executive to lead strategic relationships with major accounts in the United States. You will partner with clients to understand goals, pain points, and strategic objectives, overseeing delivery of digital transformation initiatives and ensuring value delivery across programs.

You will serve as the single accountable owner for customer satisfaction, financial commitments, and KPIs, collaborating with Hitachi Solutions teams to secure mutual success and

Responsibilities

• Manage client relationships and act as a trusted advisor, ensuring mutual success between clients and Hitachi Solutions teams.
• Drive digital transformation opportunities by understanding client goals, pain points, and strategic objectives, and oversee solution delivery.
• Serve as a single point of accountability for customer satisfaction, financial commitments, and key performance indicators for large strategic accounts.

Job description

Hitachi Solutions seeks a client-facing executive to lead strategic relationships with major accounts in the United States. You will partner with clients to understand goals, pain points, and strategic objectives, overseeing delivery of digital transformation initiatives and ensuring value delivery across programs.

You will serve as the single accountable owner for customer satisfaction, financial commitments, and KPIs, collaborating with Hitachi Solutions teams to secure mutual success and