Strategic Client Delivery Leader - Remote

Hitachi, Ltd.; Chicago (IL); Remote; USD 190,000 - 220,000; Full time

Job summary

Hitachi Solutions is seeking a Client Delivery Partner to act as the trusted advisor and single point of accountability for client success across Sales and Delivery. You will build strong client relationships and coordinate delivery governance to ensure outcomes align with strategic goals.

The role emphasizes driving value through solution delivery, managing large accounts, and collaborating with executives to optimize opportunities and profitability.

Qualifications

• Bachelor's degree in engineering, IT, business, or related field required.
• 10+ years in solution delivery, customer-facing consulting, or digital transformation.
• 6+ years leadership experience in a matrixed environment with multiple major accounts.
• Consulting experience in a Microsoft ecosystem is a MUST HAVE.

Responsibilities

• Envisions, develops, and delivers transformative opportunities by understanding customer goals and pain points.
• Provides leadership to deliver quality solutions for large strategic accounts and establishes governance/delivery models.
• Drives incremental consulting revenue through land and expand opportunities and tracks KPIs and CSAT.
• Establishes trusted advisor relationships with executive decision makers and coordinates with internal experts.
• Manages contracts processes (SOW, CO) and collaborates to ensure successful solution rollout.

Skills

Leadership experience

Client relationship management

Microsoft ecosystem familiarity

Education

Bachelor's Degree in Engineering, Information Technology, Business, or related field

10+ years solution delivery, customer-facing consulting, or digital transformation experience

6+ years leadership experience in a matrixed environment with 3+ major client accounts

Tools

SOW/COs contracts management

Job description

Hitachi Solutions is seeking a Client Delivery Partner to act as the trusted advisor and single point of accountability for client success across Sales and Delivery. You will build strong client relationships and coordinate delivery governance to ensure outcomes align with strategic goals.

The role emphasizes driving value through solution delivery, managing large accounts, and collaborating with executives to optimize opportunities and profitability.