Senior Dynamics 365 CE Consultant: Lead Client Success

RSM US LLP; New York (NY); On-site; USD 85,000 - 162,000; Full time

Job summary

RSM US LLP is seeking Functional Microsoft Dynamics 365 Customer Engagement Consultants to support our growing D365 CE practice and service a broad base of clients. The role involves leading requirements sessions, designing documentation, and actively developing the D365 CE system while collaborating with colleagues, clients, and vendors.

You will be the go-to resource for client interactions and participate in Agile and/or SureStep methodologies to deliver effective solutions.

Qualifications

• 3+ years of experience with Microsoft Dynamics 365 CE
• Bachelor's Degree in IT/MIS or related field
• CRM certification a plus
• Experience with Scribe a plus
• Experience with SQL Server Reporting Services a plus
• Experience with Field Service a plus

Responsibilities

• Lead requirements gathering sessions with clients
• Create design documentation
• Take an active role in the development of the D365 CE system
• Work well with team members, clients, and other vendors
• Be the 'Go To' resource for client interactions
• Participate in the Agile and/or Microsoft SureStep Iterative Methodologies

Skills

Microsoft Dynamics 365 CE

CRM Certification

Scribe

SQL Server Reporting Services

D365 Field Service

Education

Bachelor's Degree in Information Technology or MIS

Tools

Scribe

SQL Server Reporting Services

Job description

RSM US LLP is seeking Functional Microsoft Dynamics 365 Customer Engagement Consultants to support our growing D365 CE practice and service a broad base of clients. The role involves leading requirements sessions, designing documentation, and actively developing the D365 CE system while collaborating with colleagues, clients, and vendors.

You will be the go-to resource for client interactions and participate in Agile and/or SureStep methodologies to deliver effective solutions.