Senior DoD PC Hardware Technician

Galapagos LLC.

Honolulu (HI)

On-site

USD 55,000 - 62,000

Full time

11 days ago

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Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Disability insurance

Life insurance

Flexible Spending Accounts

401(k)

PTO

Parental leave

Military differential

Tuition reimbursement

Paid federal holidays

Job summary

Galapagos Federal Systems, LLC is seeking a Senior PC Maintenance Technician to support a large military hospital environment in Hawaii. The role involves advanced technical support, maintenance, and deployment of computer hardware, software, and IT systems to ensure reliable operations.

The position requires strong problem-solving skills, security awareness, and a commitment to exceptional service for mission-critical healthcare operations.

Qualifications

Requires DoD 8570/8140- aligned credentials and security clearance.
Experience maintaining IT hardware, OS, software and peripherals.

Responsibilities

Provide technical support for daily IT operations under leadership.
Diagnose, troubleshoot, and resolve hardware, OS, software, and peripheral issues.
Install, configure, maintain, and upgrade computer systems and related IT equipment.
Respond to end-user requests via phone, email, ticketing systems, and on-site.

Skills

IT support

Troubleshooting

Hardware maintenance

End-user support

ITSM systems

Education

High School Diploma or GED

IAT Level I DoD 8570/8140 certification

Associate's or Bachelor's in IT/CS/IS

CompTIA Network+ or Security+

Microsoft Windows certifications

ITIL Foundation

Tools

ITSM platforms

Job description

The position requires strong problem-solving skills, security awareness, and a commitment to exceptional service for mission-critical healthcare operations.

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