Senior Document Services Specialist & Training Mentor

K2 Services; United States; Remote; USD 31,000 - 44,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) retirement plan

Paid Time Off (PTO)

Job summary

Opensity Solutions is seeking a Senior Document Services Specialist to optimize client operations through document preparation, revision, and conversion with high accuracy. You will handle complex documents, spreadsheets, and charts, utilizing MS Office and PDF tools, while mentoring teammates and testing new software.

The role requires initiative, independent work, and strong communication skills, with a Monday–Friday 11am–8pm shift. Benefits included after eligibility.

Qualifications

• HS Diploma or GED required or equivalent.
• Minimum 3+ years in document outsourcing or legal industry preferred.
• Proficiency with MS Office and PDF tools; ability to learn new software.

Responsibilities

• Create, revise, reformat, and convert documents using Office apps, PDF tools, and transcription software.
• Prepare and edit complex documents, spreadsheets, charts.
• Coordinate and support special projects administratively.
• Handle time-sensitive and confidential materials efficiently.
• Diagnose document inconsistencies and troubleshoot issues.
• Transcribe audio and digital dictation as needed, using direct entry or scanning.
• Spell check, proofreading, and cross-check for accuracy.
• Maintain knowledge of document processing applications and upgrades.
• Provide feedback on team performance and promote teamwork and positive attitudes.
• Guide team members with directions and instructions.
• Review re-works and improve outputs as required.

Skills

MS Office proficiency

Attention to detail

Strong communication

Independent work

Adobe Acrobat / Kofax familiarity

Education

HS Diploma or GED

Tools

Microsoft Office

Adobe Acrobat

Kofax

Job description

Opensity Solutions is seeking a Senior Document Services Specialist to optimize client operations through document preparation, revision, and conversion with high accuracy. You will handle complex documents, spreadsheets, and charts, utilizing MS Office and PDF tools, while mentoring teammates and testing new software.

The role requires initiative, independent work, and strong communication skills, with a Monday–Friday 11am–8pm shift. Benefits included after eligibility.