Senior Document Services Lead — Hybrid Legal Ops

Opensity Solutions; Phoenix (AZ); Hybrid; USD 33,000 - 37,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) retirement plan

Paid Time Off (PTO)

Job summary

Opensity Solutions in Phoenix seeks a Senior Document Services Specialist to support client teams by preparing, revising, formatting, and converting documents with MS Office, PDF tools, and transcription software. The role requires handling complex documents and confidential materials on a hybrid schedule.

You will train and mentor Document Specialists, contribute to process improvements, and ensure accuracy under tight deadlines.

Qualifications

• High school diploma or GED required.
• 3+ years in document outsourcing or legal industry preferred.
• Proficient in Microsoft Office and PDF tools.
• Excellent spelling, grammar, punctuation, and proofreading.
• Strong organizational and prioritization abilities.
• Ability to work with confidential materials and meet deadlines.

Responsibilities

• Create, revise, reformat, and convert documents using office applications and PDF tools.
• Prepare and edit complex documents, spreadsheets, and charts.
• Transcribe audio and digital dictation as required.
• Assist with coordination of special projects and training teammates.
• Review outputs for accuracy and provide feedback to the team.
• Maintain knowledge of software upgrades to maximize efficiency.

Skills

Attention to detail

Communication skills

Time management

Independent work

Education

HS Diploma or GED

Tools

Microsoft Office

Adobe Acrobat

Kofax

Job description

Opensity Solutions in Phoenix seeks a Senior Document Services Specialist to support client teams by preparing, revising, formatting, and converting documents with MS Office, PDF tools, and transcription software. The role requires handling complex documents and confidential materials on a hybrid schedule.

You will train and mentor Document Specialists, contribute to process improvements, and ensure accuracy under tight deadlines.