Senior Document Production Specialist (Hybrid)

RR Donnelley; Kentucky; Hybrid; USD 24,000 - 34,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Paid time off

401(k) with company match

Life insurance

Job summary

RR Donnelley is seeking a Senior Document Production Associate to deliver word processing and document production services for clients in a hybrid Columbus, OH setting. You will assess requests, edit and proofread, and ensure timely completion while maintaining client satisfaction.

Ideal candidates have strong MS Office skills, attention to detail, and the ability to work both independently and within a team in a fast-paced environment.

Qualifications

• High school diploma or equivalent required.
• Minimum 3 years’ experience preferably in a legal, banking or large corporate environment.
• Document production, word processing experience preferred.
• Advanced skill in the use of MS Office software (Word, Excel, PowerPoint); strong keyboarding and typing skills.
• Knowledge of a legal timekeeping or job tracking system is preferred.
• Ability to work in a fast-paced, team environment, working both independently and collaboratively.

Responsibilities

• Perform document production work according to established policies and procedures.
• Thoroughly assess job request, identify correct process needed to produce documents and ensure appropriate completion throughout task lifecycle.
• Exercise independent judgment and use established procedures, standards and formats to edit, proofread, convert, create, transcribe or otherwise complete document production requests to client satisfaction.
• Demonstrate intermediate to advanced use of equipment/technology/software to perform job functions.
• Assist with coordination of document production services, preparation, intake, and workflow within team.
• Troubleshoot more complex software or hardware problems.
• Utilize logs and/or tracking software for all assigned work.
• Meet contracted deadlines for accepting, completing, and delivering all work.
• Communicate with peers, supervisor or client on job or deadline issues.
• Handle sensitive and/or confidential documents and information.
• Perform Quality Assurance on work of others.
• Train more junior staff members.

Skills

MS Office proficiency

Typing speed

Attention to detail

Communication skills

Independent & team work

Education

High school diploma or equivalent

Tools

MS Office Suite

Legal document workflows

Job description

RR Donnelley is seeking a Senior Document Production Associate to deliver word processing and document production services for clients in a hybrid Columbus, OH setting. You will assess requests, edit and proofread, and ensure timely completion while maintaining client satisfaction.

Ideal candidates have strong MS Office skills, attention to detail, and the ability to work both independently and within a team in a fast-paced environment.