Senior Document Production Specialist (Hybrid)

RRD; Columbus (OH); Hybrid; USD 24,000 - 34,000; Full time

Benefits offered by this job

Medical insurance

Dental coverage

Vision coverage

Paid time off

401(k) with company match

Life insurance

Parental leave

Tuition assistance

Job summary

RRD in Columbus, OH is seeking a Senior Document Production Associate to provide word processing and document production services for clients. The role involves performing production work per policies, assessing requests, editing, proofreading, and using MS Office and related tools.

The position is hybrid with 2 days onsite per week, Monday through Friday with either 10am-7pm or 11am-8pm shifts. Candidates should have at least 3 years’ experience in legal/banking/corporate settings and strong

Qualifications

• High school diploma or equivalent required; higher level education preferred or equivalent work experience.
• Minimum 3 years’ experience preferably in a legal, banking or large corporate environment.
• Document production, word processing experience preferred.
• Advanced skill in the use of MS Office software (Word, Excel, PowerPoint); strong keyboarding and typing skills.
• Adept with other software programs for editing and/or creating documents.
• Knowledge of a legal timekeeping or job tracking system is preferred.
• Ability to work in a fast-paced, team environment, independently and collaboratively.
• Ability to prioritize work and meet deadlines with attention to detail.

Responsibilities

• Perform document production work according to established policies and procedures.
• Assess job requests and identify the correct process to produce documents.
• Edit, proofread, convert, create, transcribe or complete document production requests to client satisfaction.
• Demonstrate intermediate to advanced use of equipment/technology/software and hardware.
• Coordinate document production services, intake, and workflow within team.
• Troubleshoot complex software or hardware problems.
• Meet contracted deadlines for accepting, completing, and delivering work.
• Maintain client relationships through proactive communication.

Skills

MS Office

Typing skills

Editing software

Tracking software

Teamwork

Prioritization

Attention to detail

Confidentiality

Independence

Education

High school diploma or equivalent

Higher education preferred or equivalent experience

3 years’ experience in legal/banking/corporate environment

Tools

Tracking software

Job description

RRD in Columbus, OH is seeking a Senior Document Production Associate to provide word processing and document production services for clients. The role involves performing production work per policies, assessing requests, editing, proofreading, and using MS Office and related tools.

The position is hybrid with 2 days onsite per week, Monday through Friday with either 10am-7pm or 11am-8pm shifts. Candidates should have at least 3 years’ experience in legal/banking/corporate settings and strong