Senior Document Production Specialist — 2nd Shift

RR Donnelley & Sons; Columbus (OH); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Parental leave

Adoption assistance

Tuition assistance

401(k) with company match

Medical, dental, and vision coverage

Paid time off

Disability insurance

Life insurance

Employer/partner discounts

Job summary

RR Donnelley & Sons seeks a Senior Document Production Associate for the 2nd shift in Columbus, Ohio. The role provides word processing and document production services to clients, with a 2:00–11:00 p.m. schedule Wednesday through Sunday.

You will edit, proofread, create and transcribe documents, coordinate workflow, perform QA, and train junior staff while meeting deadlines and protecting confidential information.

Qualifications

• Highschool diploma or equivalent required. Higher level education preferred or equivalent work experience
• Minimum 3 years' experience preferably in a legal, banking or large corporate environment
• Document production, word processing experience preferred
• Advanced skill in the use of MS Office software (Word, Excel, PowerPoint); strong keyboarding and typing skills
• Adept with other software programs for editing and/or creating documents
• Knowledge of a legal timekeeping or job tracking system is preferred
• Ability to work in a fast-paced, team environment, independently and collaboratively
• Ability to prioritize work and meet deadlines with accuracy and quality
• Ability to handle sensitive and confidential documents and information
• Independent decision-making aligned with business needs

Responsibilities

• Perform document production work according to established policies and procedures
• Assess job requests and identify correct processes to complete documents
• Edit, proofread, convert, create or transcribe document production requests
• Demonstrate intermediate to advanced use of equipment, software, and hardware
• Coordinate document production services and workflow within the team
• Troubleshoot complex software or hardware problems
• Use logs and tracking software for assigned work
• Meet contracted deadlines for accepting, completing, and delivering all work
• Communicate with peers, supervisor or client on deadlines and issues
• Train junior staff members
• Assist peers with proofreading, design or other document tasks
• Interact with clients in person, over the phone or electronically
• Adhere to company and client site policies
• Cost-efficient use of equipment and supplies

Skills

Attention to detail

Communication

Time management

Customer service

Teamwork

Education

High school diploma or equivalent

Higher education/experience preferred

Tools

MS Office (Word, Excel, PowerPoint)

Job description

RR Donnelley & Sons seeks a Senior Document Production Associate for the 2nd shift in Columbus, Ohio. The role provides word processing and document production services to clients, with a 2:00–11:00 p.m. schedule Wednesday through Sunday.

You will edit, proofread, create and transcribe documents, coordinate workflow, perform QA, and train junior staff while meeting deadlines and protecting confidential information.