Senior Document Production Specialist – 1st Shift

RRD Company; Columbus (OH); On-site; USD 24,000 - 34,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Paid time off

401(k) with company match

Life insurance

Tuition assistance

Parental leave

Adoption assistance

Employer/partner discounts

Job summary

RRD is seeking a Senior Document Production Associate for the 1st shift in Columbus, OH. This full-time role focuses on word processing and document production services for clients within a legal and corporate setting.

The position requires a high school diploma or equivalent, 3+ years of experience in a related environment, and strong MS Office skills. Competitive hourly compensation ranges and comprehensive benefits are included.

Qualifications

• High school diploma or equivalent required; higher level education preferred or equivalent work experience.
• Advanced MS Office skills (Word, Excel, PowerPoint) and strong typing
• Ability to work in a fast-paced environment, independently and in a team.

Responsibilities

• Perform document production work according to established policies and procedures.
• Assess job requests and determine correct process to produce documents.
• Edit, proofread, convert, create, transcribe or complete document production tasks to client satisfaction.
• Exercise appropriate use of equipment/software and hardware to perform duties.
• Coordinate document production services and workflows within the team.
• Troubleshoot software or hardware problems as needed.
• Meet contracted deadlines for all work.
• Interact with clients via in-person, phone, or electronic communication.
• Maintain confidentiality of sensitive documents and information.
• Provide quality assurance on others’ work and train junior staff.

Education

High school diploma or equivalent

Strong MS Office skills (Word, Excel, PowerPoint)

Typing speed and keyboarding proficiency

Tools

Microsoft Office

Job description

RRD is seeking a Senior Document Production Associate for the 1st shift in Columbus, OH. This full-time role focuses on word processing and document production services for clients within a legal and corporate setting.

The position requires a high school diploma or equivalent, 3+ years of experience in a related environment, and strong MS Office skills. Competitive hourly compensation ranges and comprehensive benefits are included.