Senior Document Operations & Training Specialist

Opensity solutions; United States; Hybrid; USD 32,000 - 45,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) retirement plan

Paid Time Off (PTO)

Job summary

Opensity Solutions is seeking a Senior Document Services Specialist to support the preparation, revision, and conversion of complex documents in a hybrid Phoenix office. You will work with MS Office, PDF tools, and transcription software while handling confidential materials and mentoring peers.

The role requires a HS Diploma or GED and 3+ years in document outsourcing or the legal industry. Candidates should be proactive, detail-oriented, and able to learn new tools and processes.

Qualifications

• HS Diploma or GED required.
• Strong spelling, grammar, punctuation and proofreading.
• Ability to learn through training and self-guided learning.
• Experience with Microsoft Office apps and PDF tools is preferred.

Responsibilities

• Create, revise, reformat, and convert documents using MS Office, PDF tools, and transcription software.
• Prepare and edit complex documents, spreadsheets, charts.
• Provide coordination and administrative support for special projects.
• Handle time-sensitive and confidential materials with care.
• Perform document diagnostic activities to troubleshoot inconsistencies.
• Transcribe audio and deposition transcripts as required.
• Ensure accuracy through proofreading and cross-checking.
• Maintain up-to-date knowledge of document applications and upgrades.
• Provide feedback on team performance when asked.
• Promote teamwork and positive attitudes, and guide the team.

Skills

Microsoft Office

Attention to detail

Communication skills

Initiative

Self-directed work

Proofreading

Time management

Teamwork

Education

HS Diploma or GED

Tools

Adobe Acrobat

Kofax

Job description

Opensity Solutions is seeking a Senior Document Services Specialist to support the preparation, revision, and conversion of complex documents in a hybrid Phoenix office. You will work with MS Office, PDF tools, and transcription software while handling confidential materials and mentoring peers.

The role requires a HS Diploma or GED and 3+ years in document outsourcing or the legal industry. Candidates should be proactive, detail-oriented, and able to learn new tools and processes.