Senior Dock Operations Lead

GXO Logistics, Inc; The Dalles (OR); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Health insurance (medical, dental, and

401(k)

Life insurance

Job summary

GXO Logistics, Inc. is seeking a dependable Dockmaster to manage daily dock activities, coordinate trailer movements, and ensure safe, efficient operations at the facility. You will work closely with operations, transportation, safety, and customer teams to deliver reliable results.

The role emphasizes strong communication, adherence to safety standards, and a proactive approach to yard management and process improvements.

Qualifications

• Experience in a warehouse, distribution, dock, yard, or transportation environment.
• Ability to coordinate dock/yard activities in a fast-paced operation.
• Knowledge of trailer docking, release procedures, and trailer anatomy.

Responsibilities

• Champion operation safety and support of dock-related equipment.
• Serve as the primary contact for all loading and unloading dock activities, coordinating trailer movements.
• Manage and sequence trailer docking, release, and yard flow with knowledge of trailer anatomy and fleet safety standards.
• Monitor dock conditions and escalate when unsafe conditions are identified.
• Collaborate with site operations, transportation, yard services, and customer teams to prioritize tasks.
• Communicate professionally with internal and external stakeholders to maintain customer service excellence.
• Ensure dock activities align with process guidelines, safety standards, and SWIs.
• Support dock and yard organization following 7S standards.
• Conduct regular visual inspections to identify risks, inefficiencies, or delays.
• Use Office 365 and Google Suite to track activity and document issues.
• Provide coverage and support to site leadership and Leads as needed.

Skills

Warehouse operations

Dock coordination

Safety compliance

Communication skills

Team coordination

Tools

Microsoft Office 365

Google Suite

YMS exposure

Job description

GXO Logistics, Inc. is seeking a dependable Dockmaster to manage daily dock activities, coordinate trailer movements, and ensure safe, efficient operations at the facility. You will work closely with operations, transportation, safety, and customer teams to deliver reliable results.

The role emphasizes strong communication, adherence to safety standards, and a proactive approach to yard management and process improvements.