Senior Distribution Analyst - Program & Operations Lead

Internal Revenue Service; Detroit (MI); On-site; USD 36,000 - 48,000; Full time

Job summary

Internal Revenue Service in Detroit invites applications for Taxpayer Services roles in TS - CARE-Customer Assistance, Relationship and Education - Correspondence Production Services. The job focuses on coordinating distribution programs, planning and program management to meet organizational objectives within a federal framework.

Qualified candidates will demonstrate experience with performance management, data analysis, and process improvement, and must meet the stated federal requirements

Qualifications

• One year of specialized experience at the next lower GS level.
• Experience planning, scheduling, and program management.
• Experience overseeing Taxpayer Services functions and distribution programs.
• Experience using data analysis and process improvement methods.
• Must meet time-after-competitive-appointment rules if applicable.

Job description

Internal Revenue Service in Detroit invites applications for Taxpayer Services roles in TS - CARE-Customer Assistance, Relationship and Education - Correspondence Production Services. The job focuses on coordinating distribution programs, planning and program management to meet organizational objectives within a federal framework.

Qualified candidates will demonstrate experience with performance management, data analysis, and process improvement, and must meet the stated federal requirements