Senior Dispatch Supervisor

Heidelberg Materials; Tyrone (Blair County); On-site; USD 77,000 - 103,000; Full time

Benefits offered by this job

Competitive base salary

401(k) and company matching

Excellent benefits package

Paid time off: 15 days vacation + 40h?

Annual incentive plan

Job summary

Heidelberg Materials is seeking a Sr. Dispatch Supervisor to lead daily dispatch operations for ready mix deliveries in Tyrone, GA. You will optimize fleet scheduling, monitor performance metrics, and partner with operations, sales and customer service to resolve issues while coaching the dispatch team for safety and teamwork.

The role emphasizes strong leadership, data-driven decisions, and effective collaboration across the organization within a fast-paced, office-based environment.

Qualifications

• Experience leading teams in transportation, logistics, or operations.
• Strong knowledge of dispatching, routing, and fleet coordination.
• Proven ability to analyze operational data and make sound decisions.
• Excellent written and verbal communication across levels.
• Experience with dispatch or fleet-management systems is preferred.

Responsibilities

• Lead daily ready mix dispatch operations to ensure safe, on-time deliveries.
• Optimize fleet and driver scheduling for service levels.
• Monitor dispatch metrics and drive continuous improvement.
• Collaborate with operations, sales, and customer service to resolve issues.
• Coach and develop dispatch team members with a focus on safety and teamwork.

Skills

Leadership

Dispatch & routing coordination

Fleet coordination

Customer service

Data analysis

Communication

Organizational skills

Tools

Dispatch software

Microsoft Excel

Job description

Line of Business: Aggregates

Sr. Dispatch Supervisor

About Us

Heidelberg Materials is one of the world’s largest suppliers of building materials. Heidelberg Materials North America operates over 450 locations across the U.S. and Canada with approximately 9,000 employees.

What You’ll Be Doing

• Lead daily ready mix dispatch operations to ensure safe, efficient, and on-time product deliveries.
• Optimize fleet and driver scheduling to maximize service levels and operational performance.
• Monitor transportation and dispatch metrics, identify trends, and drive continuous improvement initiatives.
• Partner with operations, sales, and customer service teams to quickly resolve issues and enhance the customer experience.
• Coach, develop, and support dispatch team members while promoting a culture of safety, accountability, and teamwork.

What Are We Looking For

• Demonstrated ability to lead teams and coordinate work in a dynamic transportation, logistics, or operations environment.
• Strong knowledge of dispatching, routing, fleet coordination, and customer service practices.
• Proven capability to analyze operational data, solve problems, and make sound business decisions.
• Effective communication and collaboration skills with the ability to build positive relationships across all levels of the organization.
• Strong organizational skills and proficiency with transportation, dispatch, and business management systems.

Work Environment

• Primarily office-based with regular interaction with drivers, operations personnel, and customers.
• Fast-paced environment requiring effective prioritization and responsiveness to changing business needs.
• Frequent use of computers, dispatch software, and communication systems.
• May require occasional travel and flexibility in work schedules to support State of Georgia operational requirements.

What We Offer

• Competitive base salary, $77,180 to $102,900, and participation in our annual incentive plan.
• 401(k) retirement savings plan with an automatic company contribution as well as matching contributions.
• Highly competitive benefits programs, including:
  • Medical, Dental, and Vision along with Prescription Drug Benefits
  • Health Saving Savings Account (HSA), Health Reimbursement Account (HRA) and Flexible Spending Account (FSA)
  • AD&D, Short- and Long-Term Disability Coverage as well as Basic Life Insurance
  • Paid Bonding Leave, 15 days of Paid Vacation, 40 hours of Paid Sick Leave and 10 Paid Holidays

Equal Opportunity Employer - Minority / Female / Veteran / Disabled