Logistics Dispatcher

Heidelberg Materials North America; Town of Pavilion (NY); On-site; USD 30,307 - 35,817; Full time

Benefits offered by this job

401(k) with match

Medical/Dental/Vision insurance

HSA/HRA/FSA programs

AD&D and Disability coverage

Life Insurance

Paid bonding leave

Paid vacation

Paid sick leave

Paid holidays

Job summary

Heidelberg Materials North America is seeking a logistics coordinator to plan, schedule, and dispatch material deliveries. You will act as the communication hub among drivers, customers, plant personnel, and operations to ensure timely, safe deliveries.

The role emphasizes coordinating fleet capacity, adapting schedules as needed, and maintaining dispatch records with compliance to safety standards. Experience in logistics and strong organizational skills are valued.

Qualifications

• Experience in logistics/dispatching or related field preferred.
• Strong organizational and multitasking abilities in fast-paced environments.
• Excellent communication and relationship-building with drivers and customers.

Responsibilities

• Coordinate daily logistics operations: plan, schedule, and dispatch material deliveries.
• Analyze capacity, truck availability, priorities, and geography to maximize fleet utilization.
• Adjust delivery schedules in response to changing needs and priorities.

Skills

Logistics

Dispatch coordination

Fleet coordination

Analytical thinking

Communication

Safety awareness

Tools

Dispatch software

GPS tracking

Transportation Management System (TMS)

Job description

About Us

Heidelberg Materials is one of the world's largest suppliers of building materials. Heidelberg Materials North America operates over 450 locations across the U.S. and Canada with approximately 9,000 employees.

What You'll Be Doing

• Coordinate daily logistics operations by planning, scheduling, and dispatching material deliveries to ensure efficient, on-time service.
• Analyze production capacity, truck availability, customer priorities, and geographic considerations to develop logistics solutions that maximize fleet utilization and customer service.
• Adjust delivery schedules throughout the day in response to changing customer needs, production demands, and operational priorities.
• Serve as the primary point of communication between drivers, customers, plant personnel, and operations teams to resolve issues and keep deliveries running smoothly.
• Monitor fleet activity using dispatch software and GPS tracking while making timely operational decisions to minimize delays and improve delivery performance.
• Maintain accurate dispatch records, delivery documentation, and driver activity while ensuring compliance with company safety and operational standards.

What We're Looking For

• Experience in logistics, transportation coordination, dispatching, fleet coordination, supply chain, production scheduling, construction operations, or a related field is preferred.
• Strong organizational and multitasking abilities with the ability to prioritize competing demands in a fast-paced environment.
• Ability to think geographically and solve complex logistical challenges by balancing fleet availability, production capacity, customer priorities, and changing operational conditions.
• Excellent communication and relationship-building skills with the ability to collaborate effectively with drivers, customers, and cross-functional teams.
• Proficiency with dispatch software, transportation management systems (TMS), GPS tracking, or similar logistics applications is a plus.
• Commitment to safety, customer service, and operational excellence.

Conditions of Employment

• Successful candidate must submit to post-offer pre-employment physical examination, drug/alcohol screen, and background check.
• Must meet all legal and company requirements for employment eligibility.

Work Environment

• Role operates primarily in environments where the conditions include moving mechanical equipment, inclement weather, heat, cold, humidity, and elevated noise level.

What We Offer

• $22.00 - $26.00 per hour
• 401(k) retirement savings plan with an automatic company contribution as well as matching contributions
• Highly competitive benefits programs, including:
• Medical, Dental, and Vision along with Prescription Drug Benefits
• Health Saving Savings Account (HSA), Health Reimbursement Account (HRA) and Flexible Spending Account (FSA)
• AD&D, Short- and Long-Term Disability Coverage as well as Basic Life Insurance
• Paid Bonding Leave, 10 days of Paid Vacation, 56 hours of Paid Sick Leave and 10 Paid Holidays

Equal Opportunity Employer - Minority / Female / Veteran / Disabled

As part of our hiring process, we may use AI-assisted tools to support the screening and evaluation of candidate applications and interviews. These tools help streamline the initial assessment, but all decisions about candidate advancement are made by human recruiters and hiring managers. While technology supports early steps, every interview will be handled by experienced recruiters and hiring managers to provide a personal touch.