Senior Director, Warehouse Operations & Logistics

Goodwill of the San Francisco Bay; Utah; Vor Ort; USD 162.000 - 198.000; Vollzeit

Zusammenfassung

Goodwill of the San Francisco Bay seeks a seasoned operations leader to oversee Transportation, Warehouse, Outlet, and Retail Donation Centers. You will drive short- and long-term success, managing operations, finances, HR, and staff development to deliver strong results.

In this role you will partner with senior leaders to identify growth opportunities, implement process improvements, and champion customer service and community engagement while upholding Goodwill values and safety standards.

Qualifikationen

• 7+ years’ leadership experience in warehouse operations and logistics or any combination of education and work experience.
• Experience with Cal OSHA, Department of Toxic Substances (DTSC), Cal Environmental Protection Agency (CalEPA), fire codes, and managing hazardous waste.
• Excellent internet navigation required.
• Excellent communication, interpersonal, and team leadership abilities.
• Proficient in Microsoft Office Suite.
• Ability to pass a background check and drug screen, where applicable for position.
• Ability to speak and read English proficiently.

Aufgaben

• Executes operational plan to achieve required targeted growth in daily, monthly, quarterly, and yearly goals in Transportation, Warehouse, Outlet, and Retail Donation Centers (RDC).
• Oversees daily operational efficiency throughout all departments.
• In partnership with other leaders, continually identifies and develops new business lines and opportunities for continued Revenue growth and Operating Income potential.
• Drives process improvement and cost savings initiatives through evaluating current processes, identifying best practices, and developing plans to reach goals and implement improvements, continuously developing tools/systems and automating processes.
• Ensures Team Members deliver excellent customer service to donors and customers at RDCs and Outlet store.
• Implements general policies established by the VP of Operations, directing their administration and execution.
• Works with the VP of Operations to analyze, identify and execute strategic goals and objectives.
• Builds and manages strong working relationships with Team Members.
• Serves as a Goodwill ambassador to the community.
• Makes decisions on matters relating to the day-to-day operation within his/her defined area including the strategic planning of resources.
• Works with VP of Retail and VP of Aftermarket Goods to ensure correct product flow.
• Ensures that Team Members are operating per company standards and procedures relating to Security, Health and Safety; influences any changes necessary to meet statutory requirements, ensuring minimum risk to Team Members and the business.
• Partners with support areas (Asset Protection, Human Resources, Safety, Finance, etc.) to further business goals and ensure compliance with applicable policies, procedures, and regulations.
• Works with the assigned HR Business Partner to ensure people management goals are achieved and issues are satisfactorily resolved.
• Maintains regular and consistent in-person attendance.
• Responsible for performance management (coaching, discipline, performance improvement plans, and annual reviews), staffing, compensation, and development of Team Members.
• Models Goodwill Core Values – Trust, Collaboration, Engagement, Ownership, and Innovation.
• Plays critical role in driving company culture change efforts and change management processes.
• Performs other related duties, as assigned.

Jobbeschreibung

Goodwill of the San Francisco Bay seeks a seasoned operations leader to oversee Transportation, Warehouse, Outlet, and Retail Donation Centers. You will drive short- and long-term success, managing operations, finances, HR, and staff development to deliver strong results.

In this role you will partner with senior leaders to identify growth opportunities, implement process improvements, and champion customer service and community engagement while upholding Goodwill values and safety standards.