Senior Director, Tech Infra & Reliability (Hybrid)

Blue Shield of CA; Minneapolis (MN); Hybrid; USD 250,000 - 350,000; Full time

Benefits offered by this job

Hybrid work model

Leadership development opportunities

Job summary

Blue Shield of California seeks a Sr. Director of Technology, Infrastructure & Stabilization to lead engineering delivery, platform operations, and technology services in support of strategic business objectives.

You will manage engineering managers and senior leaders, driving production systems reliability, security, and scalability across large-scale platforms. Role requires strong leadership in modern engineering practices, cross-functional collaboration, and effective communication with

Qualifications

• Bachelor's degree or higher in a technical field or equivalent experience in lieu of degree.
• 12 years of software engineering/technology operations and management experience.
• 6 years of people management experience with direct reports including engineering managers.
• Experience leading multiple engineering teams with accountability for delivery and operational outcomes.
• Track record of owning production systems end-to-end and improving reliability.
• Experience stabilizing and modernizing legacy systems in critical environments.
• Knowledge of cloud-native architectures, system design, CI/CD, observability, secure development, and reliability.
• Ability to lead cross-functional execution with Product, Architecture, Security, Platform, and business stakeholders.
• Balance strategic leadership with execution focus, including risk management and scalability.
• Experience communicating complex technical concepts to senior audiences.
• Experience with portfolio planning, investment prioritization, and resource tradeoffs.

Responsibilities

• Lead engineering managers and senior technical leaders to deliver solutions with speed, quality, security, and reliability.
• Oversee engineering delivery, platform operations, and technology services aligned to business objectives.
• Guide architecture, delivery execution, production stability, and complex issue resolution.
• Partner with Product, Architecture, Security, and business leaders to improve execution and reliability.
• Drive modernization and operational maturity while managing risk and delivering measurable outcomes.

Skills

Cloud-native architectures

CI/CD

Observability

Production reliability

People leadership

Cross-functional collaboration

Strategic planning

Strong communication

Education

Bachelor's degree

Master's degree preferred

High School Diploma/GED in lieu of degree

Job description

Blue Shield of California seeks a Sr. Director of Technology, Infrastructure & Stabilization to lead engineering delivery, platform operations, and technology services in support of strategic business objectives.

You will manage engineering managers and senior leaders, driving production systems reliability, security, and scalability across large-scale platforms. Role requires strong leadership in modern engineering practices, cross-functional collaboration, and effective communication with