Senior Director, Strategic Partnerships

CuraLinc Healthcare; United States; On-site; USD 150,000 - 210,000; Full time

Job summary

CuraLinc Healthcare is seeking a senior director to directly manage key EAP partner relationships, drive retention and growth, and implement engagement strategies across CuraLinc's product suite.

The role requires 10+ years in partnership management within health care or employee benefits, plus exceptional leadership and executive communication to align client needs with our strategic goals.

Qualifications

• Ten+ years of Partnership Management experience in Health Care, Employee Benefits or Insurance (EAP, Wellness).
• Stable Employment History.
• BS/BA Degree.
• Proficiency with Microsoft Office Suite.

Responsibilities

• Manage Business Relationships with a defined book of Partners and exceed expectations.
• Provide strategic and consultative recommendations to maximize value of EAP and Wellness programs.
• Develop client-specific engagement strategies to drive satisfaction and program success.
• Evaluate and refine program performance to ensure optimal outcomes and partner satisfaction.

Skills

Partner Relationship Management

Growth Opportunities

Channel Strategy

Contract Negotiation

Executive Communication

Project Management

Strategic Thinking

Leadership

Problem Solving

Self-Motivation

Education

BS/BA Degree

Tools

Microsoft Office

Job description

CuraLinc Healthcare is seeking an experienced and energetic senior-level client service professional to directly manage business relationships with key employee assistance program (EAP) partners . The Senior Director, Strategic Partnerships is responsible for developing and implementing strategies related to retention and growth.

CuraLinc Healthcare delivers transformative mental health care fueled by connectivity, marrying technology and personalized advocacy to support thousands of the world's best employers and millions of their employees throughout their mental health care journey.

CuraLinc Healthcare is a service-driven organization whose employees are treated with professionalism and respect. We believe that "a chain is only as strong as its weakest link" and, therefore, look to hire high-performing professionals with outstanding experience, work ethic and character.

Primary Responsibilities

• Manage Business Relationships: Oversee and Nurture Business Relationships with a Defined Book of Partners, Ensuring their Needs are Met and Expectations Exceeded
• Provide Consultative Recommendations: Offer Strategic and Consultative Recommendations to Help Partner Clients Maximize the Value of their EAP and/or Wellness Programs
• Develop Client-Specific Engagement Strategies: Collaborate with Partner Clients to Develop and Implement Client-Specific Engagement Strategies for EAP and/or Wellness Programs, Driving Satisfaction and Program Success
• Evaluate and Refine Program Performance: Continuously Evaluate and Refine All Aspects of Program Performance, Both Internally and Externally, to Ensure Optimal Outcomes and Partner Satisfaction
• Understand Product Suite: Develop and Maintain a Comprehensive Understanding of CuraLinc's Product Suite within the Partner Ecosystem to Enable the Partner to Inform Potential Expansion of Services to Enable Partners to Differentiate in their Markets
• Build Relationships: Establish and Maintain Strong Relationships at all Levels within the Partner Organization, Fostering Trust and Collaboration
• Represent CuraLinc Healthcare: Represent CuraLinc Healthcare in Partner and Partner Client Presentations, Both for Current and Prospective Clients, Showcasing the Value and Benefits of Our Services
• Coach and Develop Associates: Mentor and Develop Other Associates Working on Client Accounts, Providing Guidance and Support to Enhance their Skills and Performance

Key Skills And Competencies

• Partner Relationship Management: Skilled at Cultivating Trusted, Consultative Relationships with Key Partners that Drive High Retention, Renewal, and Long-Term Satisfaction Across a Diverse Portfolio of Accounts
• Partnership Growth & Expansion: Proven Track Record of Identifying and Executing Growth Opportunities within Existing Partnerships, Expanding Scope of Services and Program Adoption to Increase Mutual Value
• Channel Strategy Development: Experienced in Designing and Executing Partner Channel Strategies that Align Incentives, Streamline Collaboration, and Support Scalable, Long-Term Growth
• Contract Negotiation: Skilled in Negotiating and Structuring Partner and Client Contracts, Balancing Favorable Terms with Strong, Lasting Relationships
• Exceptional Communication Skills: Demonstrated Excellence in Both Presentation and Written Communication, Ensuring Clear and Effective Interaction with Clients and Stakeholders
• Advanced Project Management: Proven Expertise in Managing Complex Projects, with Strong Organizational Skills to Ensure Timely and Successful Completion
• Results-Oriented: Highly Motivated and Driven to Achieve Results, with the Ability to Work Autonomously in a Fast-Paced Environment
• Proactive Problem-Solving: A Proactive Approach to Job Responsibilities, Consistently Seeking Innovative Solutions to Challenges
• Self-Motivated and Detail-Oriented: Self-Driven with a High Level of Organization and Attention to Detail, Ensuring Thorough and Meticulous Work
• Strategic Thinking and Leadership: Exceptional Critical Thinking Skills and the Ability to Engage at an Executive Level, Providing Strategic Direction and Leadership

Required/Minimum Qualifications

• Ten (10) or More Years of Partnership Management Experience in Health Care, Employee Benefits or Insurance (EAP, Wellness/Wellbeing, Clinic, TPA, Carrier, Broker, PBM, Medical Mgmt. Technology, Etc.)
• Stable Employment History
• BS/BA Degree
• Proficiency within the Microsoft Office Suite

This is a full-time, salaried role, located in the continental United States and Hawaii, and includes a robust benefits package, with 100% company-paid single tier medical coverage insurance, PTO, 401(k) with match, dental, vision, life, and disability insurance.

CuraLinc is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, age, national origin or disability.