Senior Director, Special Assets & Risk Strategy

JLL; Dallas (CO); On-site; USD 180,000 - 250,000; Full time

Benefits offered by this job

401(k) plan with company match

Comprehensive Medical, Dental & Vision

Paid parental leave

Job summary

JLL is seeking a Senior Director – Special Assets to lead a dedicated team responsible for identifying and mitigating elevated risks across a multifamily and senior housing loan portfolio. The role requires deep knowledge of real estate markets, loan structures and servicing guides, with a focus on risk identification and loss mitigation.

You will oversee a team, develop training, and maintain governance for transitioning loans into and out of Special Assets, while delivering regular insights to

Qualifications

• Undergraduate degree in a business related field (i.e. Finance, Accounting, Real Estate, Business).
• Eight or more years of experience in multifamily and/or commercial real estate finance, asset management, loan servicing, or property management, including direct exposure to Fannie Mae and/or Freddie Mac servicing requirements.
• Position requires occasional travel.

Responsibilities

• Lead the identification, triage and tiering process of elevated-risk loans across the servicing portfolio.
• Identify emerging risk patterns across the portfolio and calibrate the team’s risk identification accordingly.
• Direct a dedicated Special Assets team, setting priorities, performance, process, and reporting standards.
• Develop a training program to strengthen risk identification across all asset management teams.
• Maintain ownership of the risk rating framework and governance for transitioning loans to and from Special Assets.
• Collaborate with senior leadership on loss mitigation strategy for the portfolio’s highest-risk loans.
• Deliver regular reporting and risk insights to senior leadership and asset management teams.
• Represent Special Assets in communications with agency partners on watchlist and workout matters.
• Benchmark and evolve Special Assets policies, tools, and processes to drive continuous improvement.

Skills

Analytical skills

Financial modeling

Real estate knowledge

Fannie Mae / Freddie Mac servicing

Leadership

Team coaching

Time management

Communication

Travel ability

Education

Bachelor’s degree in business or related field

Job description

JLL is seeking a Senior Director – Special Assets to lead a dedicated team responsible for identifying and mitigating elevated risks across a multifamily and senior housing loan portfolio. The role requires deep knowledge of real estate markets, loan structures and servicing guides, with a focus on risk identification and loss mitigation.

You will oversee a team, develop training, and maintain governance for transitioning loans into and out of Special Assets, while delivering regular insights to