Senior Director, Sales Ops & Key Account Growth

LVMH Group; New York (NY); On-site; USD 160,000 - 180,000; Full time

Job summary

LVMH Inc. in New York, NY invites a senior leader to translate brand strategy into disciplined sales plans and profitable key account growth across the U.S.

This role leads annual planning, S&OP, and inventory alignment, while developing the Key Account Management organization and strong retailer partnerships. You will oversee cross-functional teams including Education, Marketing, E-Retail, Field Sales and Finance, reporting to the VP of Sales & Education.

Qualifications

• Bachelor’s degree in Business, Marketing, Finance or a related field; advanced degree is a plus.
• 10+ years of progressive experience in sales, key account management, sales planning or commercial operations, including significant people-leadership experience.
• Experience in beauty, luxury or consumer products and U.S. prestige retail knowledge is strongly preferred.
• Fluent English required; additional language skills are a plus.

Responsibilities

• Lead the annual sales planning and budget process, ensuring alignment with overall company and brand objectives.
• Build retail sales and gross shipment plans by account and by axis in partnership with Key Account Managers.
• Develop budgets and product allocations in close partnership with Marketing, E-Retail, Key Account Managers and the Leadership Team.
• Lead the brand’s Sales & Operations Planning (S&OP) process, establishing clear inputs, decisions, actions and accountability across functions.
• Monitor performance against sales, shipment and budget targets; identify risks and opportunities and recommend timely corrective actions.
• Develop and implement strategic account plans cross-functionally with Key Account Managers and Education, Marketing, E-Retail and Field Sales teams.
• Build strong partnerships with merchant teams and retailer leadership, focusing on top four retail partners.
• Oversee the development and performance of the Key Account Management team for sustainable growth.
• Review field sales performance by key account and assess commercial tier strategies to maximize ROI.
• Partner with Supply Planning and Operations to optimize forecasting and inventory across product categories.
• Ensure monthly and quarterly forecasts reflect plans, launches, opportunities and budgets.

Skills

Leadership

Sales Planning

Budgeting

S&OP

Key Account Management

Forecasting

Inventory Management

Cross-functional Collaboration

Communication

Data-driven Decision Making

Education

Bachelor’s degree in Business/Marketing/Finance or related field

Tools

Microsoft Excel

PowerPoint

Job description

LVMH Inc. in New York, NY invites a senior leader to translate brand strategy into disciplined sales plans and profitable key account growth across the U.S.

This role leads annual planning, S&OP, and inventory alignment, while developing the Key Account Management organization and strong retailer partnerships. You will oversee cross-functional teams including Education, Marketing, E-Retail, Field Sales and Finance, reporting to the VP of Sales & Education.