Senior Director, Quality Engineering & Release Excellence

Humana; United States; Remote; USD 142,000 - 196,000; Full time

Job summary

Humana is seeking an Associate Director, Segment Quality Engineering to lead quality engineering across a defined set of products. You will coach SDETs and engineers, drive test automation, release readiness, and continuous improvement, partnering with Product, Engineering, and Platform teams.

This remote role emphasizes embedding quality in the SDLC, applying metrics, optimizing CI/CD, and advancing AI-enabled testing capabilities while ensuring security and regulatory compliance.

Qualifications

• Bachelor's degree in IT, CS, or related field with equivalent industry experience.
• 8+ years in software quality engineering or related fields.
• 3+ years leading quality engineering, test automation, or delivery teams in enterprise environments.
• Experience leading QA activities across multiple agile teams or complex applications.
• Hands-on with enterprise quality tools, test automation, and lifecycle tools.
• Experience improving QA practices with automation, process improvements, and metrics.
• Strong understanding of Agile, DevOps, and CI/CD.
• Experience with API, UI, integration, regression, and end-to-end testing.
• Familiarity with distributed systems and modern architectures.
• Strong communication across product, engineering, operations.
• Experience in matrixed organizations and distributed teams.

Responsibilities

• Lead quality engineering execution for a defined set of applications, products, or agile teams within the segment portfolio.
• Manage, coach, and develop quality engineering leaders, engineers, and SDETs, with accountability for team performance, engagement, and growth.
• Implement quality engineering standards, practices, and governance established by segment and enterprise leadership.
• Drive quality planning and execution across functional, integration, end-to-end, regression, and release validation activities.
• Partner with Engineering, Product, and delivery leaders to ensure quality is embedded in planning, design, development, and release processes.
• Oversee defect management activities, including triage coordination, trend analysis, root cause follow-up, and corrective action tracking.
• Support release readiness assessments and ensure validation activities are completed for production deployments.
• Advance automation adoption across assigned teams, including sustainable regression coverage and improved testing efficiency.
• Help integrate automated validations and quality checks into CI/CD pipelines in partnership with engineering and platform teams.
• Coordinate non-functional quality support for assigned areas, including performance, resiliency, operational readiness, and security validation activities.
• Monitor quality metrics, delivery trends, and production outcomes to identify risks and continuous improvement opportunities.
• Escalate systemic quality concerns, portfolio risks, and capacity constraints to Director leadership as needed.
• Contribute to quality engineering modernization efforts through adoption of enterprise tools, reusable frameworks, and improved ways of working.
• Drive adoption of AI-enabled quality engineering capabilities and promote innovative practices that improve speed, coverage, and reliability.
• Ensure responsible adoption of AI and compliance with applicable security, privacy, regulatory, and operational standards.

Skills

Quality leadership

Test automation

CI/CD

SDET management

Quality metrics

Agile practices

Cross-functional collaboration

Healthcare domain

Education

Bachelor's degree in IT/CS or related field

Tools

Jenkins

Job description

Humana is seeking an Associate Director, Segment Quality Engineering to lead quality engineering across a defined set of products. You will coach SDETs and engineers, drive test automation, release readiness, and continuous improvement, partnering with Product, Engineering, and Platform teams.

This remote role emphasizes embedding quality in the SDLC, applying metrics, optimizing CI/CD, and advancing AI-enabled testing capabilities while ensuring security and regulatory compliance.