Director of Segment Quality Engineering & Automation

Humana Inc; New York (NY); Hybrid; USD 188,000 - 259,000; Full time

Job summary

Humana Inc. is seeking a Director, Segment Quality Engineering to lead strategic quality engineering across a defined technology portfolio.

This role will guide delivery quality, test automation, release readiness, and continuous improvement, partnering with Product, Engineering, Architecture, Platform, DevOps, and enterprise quality teams. The leader will embed quality throughout the software development lifecycle and drive improvements in release confidence, speed, and production stability

Qualifications

• Bachelor’s degree or equivalent experience.
• 10+ years of experience in software engineering, quality engineering, testing, or related technical disciplines.
• 5+ years of leadership experience managing quality engineering, test automation, or software delivery teams in large enterprise environments.
• Experience leading quality engineering execution across multiple agile teams or a complex application/product portfolio.
• Demonstrated success driving quality engineering modernization, including automation, tooling, process improvement, and metrics-driven execution.

Responsibilities

• Lead quality engineering execution across a defined portfolio, domain, or set of technology products and applications.
• Build, develop, and coach high-performing quality engineering teams, including managers, leads, engineers, and SDETs.
• Drive consistent quality engineering practices across agile teams, with a focus on built-in quality and shared accountability.
• Oversee quality planning and execution across functional, integration, end-to-end, and regression testing.
• Partner with Engineering and DevOps teams to support release readiness, validation, and stable production deployments.
• Lead defect management practices, including triage, root cause analysis, trend identification, and prevention.
• Advance automation-first quality engineering capabilities to improve test coverage, speed, and reliability.
• Help integrate quality signals, automated validation, and quality gates into CI/CD pipelines.
• Support modernization of testing frameworks and approaches for APIs, distributed systems, and cloud-aligned architectures.
• Coordinate non-functional quality activities, including performance, resiliency, operational readiness, and security validation support.
• Use quality metrics and insights to identify improvement opportunities and drive portfolio quality maturity.
• Partner with segment and enterprise stakeholders to align execution with broader quality engineering strategy, standards, and reference architecture direction.

Skills

Leadership

Communication

Stakeholder management

Agile practices

CI/CD

Education

Bachelor’s degree

Tools

Automation tools

Job description

Humana Inc. is seeking a Director, Segment Quality Engineering to lead strategic quality engineering across a defined technology portfolio.

This role will guide delivery quality, test automation, release readiness, and continuous improvement, partnering with Product, Engineering, Architecture, Platform, DevOps, and enterprise quality teams. The leader will embed quality throughout the software development lifecycle and drive improvements in release confidence, speed, and production stability