Remote Associate Director, Quality Engineering & Automation

Humana Inc; Kentucky; Hybrid; USD 142,000 - 196,000; Full time

Job summary

Humana Inc. seeks an Associate Director, Segment Quality Engineering to lead quality engineering across a defined product segment. You will guide SDETs and engineers, embed quality into planning, and drive automation adoption for faster, more reliable releases.

The role emphasizes collaboration with Product, Engineering, and operations teams to improve production stability and release confidence. With 8+ years in software/quality engineering and 3+ years of leadership, you will shape governance,

Qualifications

• Bachelor’s degree or equivalent experience.
• 8+ years of experience in software engineering, quality engineering, testing, or related technical disciplines.
• 3+ years of leadership experience managing quality engineering, test automation, or software delivery teams in enterprise environments.
• Experience leading quality engineering activities across multiple agile teams or complex applications.
• Demonstrated experience improving quality engineering practices, including automation, process improvement, and metrics-based execution.
• Strong understanding of Agile, DevOps, and CI/CD practices.
• Experience with API, UI, integration, regression, and end-to-end testing approaches.
• Familiarity with distributed systems and modern application architectures.
• Strong communication and collaboration skills, with the ability to work effectively across product, engineering, and operational teams.
• Experience working in matrixed organizations and coordinating across distributed teams.

Responsibilities

• Lead quality engineering execution for a defined set of applications, products, or agile teams within the segment portfolio.
• Manage, coach, and develop quality engineering leaders, engineers, and SDETs, with accountability for team performance, engagement, and growth.
• Implement quality engineering standards, practices, and governance established by segment and enterprise leadership.
• Drive quality planning and execution across functional, integration, end-to-end, regression, and release validation activities.
• Partner with Engineering, Product, and delivery leaders to ensure quality is embedded in planning, design, development, and release processes.
• Oversee defect management activities, including triage coordination, trend analysis, root cause follow-up, and corrective action tracking.
• Support release readiness assessments and ensure validation activities are completed for production deployments.
• Advance automation adoption across assigned teams, including sustainable regression coverage and improved testing efficiency.
• Help integrate automated validations and quality checks into CI/CD pipelines in partnership with engineering and platform teams.
• Coordinate non-functional quality support for assigned areas, including performance, resiliency, operational readiness, and security validation activities.
• Monitor quality metrics, delivery trends, and production outcomes to identify risks and continuous improvement opportunities.
• Escalate systemic quality concerns, portfolio risks, and capacity constraints to Director leadership as needed.
• Contribute to quality engineering modernization efforts through adoption of enterprise tools, reusable frameworks, and improved ways of working.
• Drive adoption of AI-enabled quality engineering capabilities and promote innovative practices that improve speed, coverage, and reliability.
• Ensure responsible adoption of AI and compliance with applicable security, privacy, regulatory, and operational standards.
• Use your skills to make an impact.

Skills

Quality Leadership

Automation Testing

CI/CD

Agile Methods

DevOps Practices

API Testing

UI Testing

End-to-End Testing

Distributed Systems

Communication Skills

Education

Bachelor's degree or equivalent experience

Job description

Humana Inc. seeks an Associate Director, Segment Quality Engineering to lead quality engineering across a defined product segment. You will guide SDETs and engineers, embed quality into planning, and drive automation adoption for faster, more reliable releases.

The role emphasizes collaboration with Product, Engineering, and operations teams to improve production stability and release confidence. With 8+ years in software/quality engineering and 3+ years of leadership, you will shape governance,