Senior Director, Provider Service Model & Strategy

CVS Health; Raleigh (NC); Hybrid; USD 100,000 - 232,000; Full time

Job summary

CVS Health is seeking a Lead Director, Project Management on the Network team to oversee the provider service model, align objectives with organizational goals, and drive strategic initiatives across the network. You will manage complex, national projects and collaborate with cross‑functional teams and senior leadership to optimize operations.

This senior leadership role emphasizes risk management, governance, and data‑driven decision making, with a focus on delivering value to providers,

Qualifications

• Minimum 10 years of healthcare experience.
• Minimum 5 years of project management experience.
• Minimum 5 years with provider relations, network operations, or provider contracting.
• Proficient with MS Office suite applications (PowerPoint, Excel, Teams, Word).
• Experience designing executive presentations for decision‑makers.
• Ability to manage complex, national, multi‑segment projects.

Responsibilities

• Direct end-to-end management of the provider service model, including risk assessment, milestones, and performance evaluation.
• Create and deliver high-quality presentations for executive leadership to support decision making.
• Promote accountability and continuous improvement across the organization.
• Coordinate with partners to monitor project progression and address challenges.
• Develop governance, policies, and methodologies to optimize network infrastructure outcomes.
• Deliver data-driven reports to leadership highlighting status and metrics.

Skills

Project management

Executive presentations

Strategic planning

Stakeholder management

Education

Bachelor's degree preferred

PMP certification preferred

Tools

MS Office

Job description

CVS Health is seeking a Lead Director, Project Management on the Network team to oversee the provider service model, align objectives with organizational goals, and drive strategic initiatives across the network. You will manage complex, national projects and collaborate with cross‑functional teams and senior leadership to optimize operations.

This senior leadership role emphasizes risk management, governance, and data‑driven decision making, with a focus on delivering value to providers,