Senior Director, Program Performance & Member Impact

Vizient; Irving (TX); On-site; USD 135,000 - 237,000; Full time

Benefits offered by this job

Incentive eligible

Comprehensive benefits plan

Professional development opportunities

Job summary

Vizient is seeking a Senior Director, Program Performance for the Northeast Purchasing Coalition (NPC). You will be accountable for performance, execution, and member experience of NPC programs and initiatives, leading performance-management structures, processes, and relationships to translate NPC strategy into effective execution across the network.

This member‑facing role will serve as a primary contact for NPC members and will engage leaders across provider organizations, including supply

Qualifications

• MBA/MPH/MHA preferred.
• Ten or more years in healthcare operations, program performance, or related fields.
• Experience leading program performance or member-facing initiatives in a matrixed environment.
• GPO, healthcare supply chain, or purchased services experience preferred.

Responsibilities

• Lead NPC’s program-performance framework with goals, plans, milestones, owners, measures and reporting.
• Oversee governance structures to monitor and improve NPC program performance.
• Design and manage NPC committees, workgroups and other forums for member engagement and execution.
• Serve as a primary member-facing leader and trusted advisor to NPC members and stakeholders.
• Build relationships with executive and operational leaders to understand member priorities and advance NPC initiatives.
• Lead engagement and accountability processes including scorecards and reviews.
• Coordinate end-to-end execution of NPC initiatives including planning, implementation and value realization.
• Establish governance to facilitate timely adoption and sustained results.
• Translate member needs and barriers into actionable recommendations for leadership and delivery teams.
• Monitor performance, identify risks and escalate issues.
• Develop standardized performance-management tools and reporting mechanisms.

Skills

Stakeholder engagement

Program management

Change management

Strategic thinking

Analytical skills

Education

MBA/MPH/MHA

Job description

Vizient is seeking a Senior Director, Program Performance for the Northeast Purchasing Coalition (NPC). You will be accountable for performance, execution, and member experience of NPC programs and initiatives, leading performance-management structures, processes, and relationships to translate NPC strategy into effective execution across the network.

This member‑facing role will serve as a primary contact for NPC members and will engage leaders across provider organizations, including supply