Senior Director, Professional Services & Delivery

Celonis; New York (NY); Hybrid; USD 204,000 - 240,000; Full time

Benefits offered by this job

RSUs

Parental leave

Unlimited PTO

Flexible hybrid work model

Learning platform access

Wellhub membership

Impact Days

Inclusion initiatives

Job summary

Celonis is seeking a Senior Director of Professional Services in New York to lead strategy, growth, and delivery excellence for the Services practice. You will manage a sub-regional portfolio and lead multiple teams of consultants and PMs, owning the services delivery and GTM approach to drive ROI and customer adoption of the Celonis Platform.

This leadership role partners with Sales and Value Engineering to define go-to-market, ensure customer value, and scale service offerings across

Qualifications

• 9+ years in Management Consulting, Professional Services, or SaaS.
• 7+ years of leadership overseeing multiple verticals.
• Experience creating 1-2 year business plans and managing a P&L or services forecast.

Responsibilities

• Provide strategic leadership for the services practice and sub-region.
• Oversee delivery excellence and value realization across projects.
• Lead services sales, growth, and portfolio expansion initiatives.
• Develop and mentor a high-performing Services team.

Skills

Leadership

Strategic planning

P&L management

SaaS delivery

Sales collaboration

Mentoring

Stakeholder management

Communication

Financial acumen

Go-to-market

Tools

Celonis Platform

Job description

Celonis is seeking a Senior Director of Professional Services in New York to lead strategy, growth, and delivery excellence for the Services practice. You will manage a sub-regional portfolio and lead multiple teams of consultants and PMs, owning the services delivery and GTM approach to drive ROI and customer adoption of the Celonis Platform.

This leadership role partners with Sales and Value Engineering to define go-to-market, ensure customer value, and scale service offerings across