Senior Director, Outbound Product Management — Remote

Lumen; Lansing (MI); Remote; USD 175,000 - 256,000; Full time

Job summary

Lumen is seeking a Senior Director of Product Management, Outbound, to translate product strategy into market-ready offerings that scale revenue across enterprise and wholesale markets. You will own the outbound motion for a portfolio of network, cloud connectivity, and digital platform services, ensuring products are positioned, launch-ready, and sales-ready.

This role sits at the intersection of strategy, GTM execution, and commercial outcomes, collaborating with Marketing, Sales, Finance, and

Qualifications

• 10+ years of experience in product management, product marketing, or go‑to‑market leadership roles.
• Demonstrated success launching and scaling complex technology products in B2B or enterprise environments.
• Strong experience working with Sales organizations on commercialization, enablement, and revenue acceleration.
• Proven ability to influence executive stakeholders through data, judgment, and clear storytelling.
• Strategic thinker who can also execute with immediacy and carefulness.
• Excellent written and verbal communication skills—equally effective with operators, sellers, and executives.
• Highly analytical, with the ability to turn insight into action.
• Comfortable operating amid ambiguity while driving clarity for others.

Responsibilities

• Own the Outbound Product Strategy.
• Define and lead the outbound product strategy for assigned domains, from positioning through launch and lifecycle optimization.
• Translate product capabilities into clear value propositions, differentiated messaging, and market‑ready offers.
• Create and maintain product launch frameworks, including target segments, pricing logic, packaging, sales plays, and success metrics.
• Drive Go‑to‑Market Execution.
• Lead multifunctional launch teams to bring new products and features to market quickly, with quality and discipline.
• Partner with Sales, Sales Enablement, and Marketing to ensure readiness across training, tools, content, and field execution.
• Develop and sustain strategic sales motions, including executive selling scenarios, competitive strategy, and customer proof points.
• Shape the Product Roadmap from the Market Back.
• Represent market, customer, and revenue insights concerning Product Management and Engineering planning cycles.
• Size customer and market opportunities and develop business cases that target roadmap investments based on growth, profitability, and strategic fit.
• Manage short‑term revenue opportunities with long‑term platform and portfolio evolution.
• Operate as a Cross‑Functional Leader.
• Work closely with Engineering, Architecture, Operations, Finance, Legal, and Partners to ensure offers are technically sound, operationally viable, and financially solid.
• Build alignment at the executive level by communicating tradeoffs, risks, and outcomes clearly.
• Anticipate and resolve issues that could impair launch success, customer experience, or commercial performance.
• Measure, Learn, and Optimize.
• Define success metrics for launches and ongoing performance such as adoption, attach, churn, margin, and revenue.
• Use market data, customer feedback, and performance analytics to improve positioning, packaging, and sales execution.
• Continuously improve how Lumen brings products to market—simplifying where possible, innovating where needed.
• Leadership Scope
• Senior leadership role with significant influence across Product, GTM, and Sales.
• High visibility with executive stakeholders.
• Expected to mentor and develop product leaders and outbound talent.

Job description

Lumen is seeking a Senior Director of Product Management, Outbound, to translate product strategy into market-ready offerings that scale revenue across enterprise and wholesale markets. You will own the outbound motion for a portfolio of network, cloud connectivity, and digital platform services, ensuring products are positioned, launch-ready, and sales-ready.

This role sits at the intersection of strategy, GTM execution, and commercial outcomes, collaborating with Marketing, Sales, Finance, and