Complex Director, Residence Life & Community Programs

Buffalo State; Buffalo (NY); On-site; USD 65,000 - 95,000; Full time

Job summary

Buffalo State, State University of New York seeks a Complex Director in Residence Life Office to oversee residential life programs, including first-year experiences and upper-class housing, with a focus on theme-area development.

The Complex Director is a 12-month live-in manager/educator responsible for supervising student staff, crisis intervention, program development, and coordinating across teams; summer roles and after-hours duties are included as essential components of the position.

Qualifications

• Bachelor’s degree.
• Demonstrated experience as a Project Manager, with responsibility for scope, schedule, stakeholder communication, and delivery of projects of moderate complexity.
• Demonstrated written, presentation, and interpersonal communication skills.
• Demonstrated organizational and leadership skills, including the ability to coordinate work across teams.
• Demonstrated experience using project management and collaboration tools, such as Microsoft 365 and common project management platforms (e.g., MS Project, Trello, Monday.com).

Responsibilities

• Supervision, training, and development of undergraduate student staff and graduate assistants.
• Community development.
• 24-hour crisis intervention.
• Provide educational and social programming for the residential population.
• Community council advisor.
• Facilities management.
• Serve as a conduct officer for student conduct and community standards and a special advising assignment.
• Emergency and crisis response duties, including after-hours and weekends; this is an essential-critical position.
• Summer responsibilities such as summer hall director or conference director.

Skills

Project management

Written communication

Interpersonal communication

Leadership

Education

Bachelor’s degree

Tools

Microsoft 365

MS Project

Trello

Monday.com

Job description

Buffalo State, State University of New York seeks a Complex Director in Residence Life Office to oversee residential life programs, including first-year experiences and upper-class housing, with a focus on theme-area development.

The Complex Director is a 12-month live-in manager/educator responsible for supervising student staff, crisis intervention, program development, and coordinating across teams; summer roles and after-hours duties are included as essential components of the position.