Senior Director of Quality & Engineering Enablement

First Tech Federal Credit Union; Marlborough (MA); On-site; USD 164,000 - 197,000; Full time

Benefits offered by this job

Traditional medical, dental, andVision

Generous 401(k) match

Paid Time Off: up to 15 days, plus 40h

Paid federal holidays

Employee pricing on lending products

Job summary

First Tech Federal Credit Union is seeking an engineering leader to head cross-functional teams responsible for designing, building, and maintaining enterprise systems software that underpins its technology platforms. The role focuses on delivering high-quality systems solutions, driving technical execution, and ensuring software capabilities align with business and platform needs.

A strong emphasis on QA practices, architectural direction, and career development for managers is core to the

Qualifications

• Required education: Bachelor's degree in field relevant to role (or 4 additional years of relevant experience in lieu of a degree), advanced degree preferred.
• Required experience: 8+ years of relevant experience, 4+ years as a People Leader.
• Understanding of modern Quality Engineering practices, including test automation, API testing, CI/CD, performance testing, observability, and integration testing tools such as those listed.
• Development technologies: .NET, Python, Java.
• Demonstrated ability to translate business requirements into technical solutions and guide teams through complex engineering challenges.

Responsibilities

• Leads multiple engineering teams in design, development, and enhancement of systems software including operating environments, databases, utilities, and foundational platform services.
• Oversees requirements analysis, feasibility studies, and solution planning to ensure systems software meets functional, performance, and hardware compatibility expectations.
• Establishes technical direction for major software initiatives, guiding architectural choices, coding standards, and systems integration approaches.
• Ensures disciplined engineering practices across the full software lifecycle—design, coding, debugging, testing, deployment, and ongoing maintenance.
• Partners with product, infrastructure, and business groups to translate organizational needs into clear technical plans and prioritized backlogs.
• Identifies and resolves technical risks, performance issues, and system-level dependencies affecting delivery timelines or platform stability.
• Builds capability within the organization by coaching engineering managers, supporting career development, and fostering a strong engineering culture.
• Manages team resources, delivery planning, and cross-team coordination to ensure successful execution of projects and platform enhancements.
• Promotes continuous improvement through process optimization, tooling improvements, and adoption of modern systems engineering practices.

Skills

People leadership

Stakeholder management

Software engineering leadership

Education

Bachelor's degree in relevant field

Advanced degree preferred

Tools

Playwright

Postman

Rest Assured

GitHub Actions

Azure DevOps

Jenkins

JMeter

K6

Gatling

SonarQube

Splunk

Dynatrace

Datadog

MuleSoft

Job description

First Tech Federal Credit Union is seeking an engineering leader to head cross-functional teams responsible for designing, building, and maintaining enterprise systems software that underpins its technology platforms. The role focuses on delivering high-quality systems solutions, driving technical execution, and ensuring software capabilities align with business and platform needs.

A strong emphasis on QA practices, architectural direction, and career development for managers is core to the