Senior Director of Convention Sales

Visit-Baltimore; Baltimore (MD); Vor Ort; USD 140.000 - 210.000; Vollzeit

Zusammenfassung

Visit Baltimore is seeking an Associate Vice President of Sales to lead and develop the Sales team, ensuring the annual goals are met and the sales and marketing plan is executed. You will work with the Chief Sales Officer to maximize convention business and partner with marketing on promotions.

The ideal candidate has a proven hospitality sales leadership track record, can supervise multiple personnel, travel as needed, and build strong relationships with partners, clients and the Baltimore

Qualifikationen

• Bachelor’s degree in related areas with a minimum of 10 years’ experience in hospitality industry sales with progressive responsibilities to include management of multiple personnel and projects, preferably with a DMO or hotel; or equivalent combination of education and experience.
• Knowledge of Baltimore hotel community a plus.
• Demonstrated ability to effectively lead and manage teams, and foster a positive, success-oriented environment within the organization.
• Excellent verbal and written communication skills.
• Ability to build and maintain successful working relationships with external organizations, partners, clients and the hospitality community.
• Ability to understand and process information and ideas and present information to internal and external stakeholders in a clear and concise fashion.
• Ability to proactively plan, manage and prioritize activities and goals, and work in collaboration with other departments and external stakeholders.
• Innovative thinker that encourages and adopts new ideas and strategies in achieving goals and objectives and seeks ways to streamline processes and procedures to maximize efficiency and interdepartmental collaboration.
• Excellent judgment and creative problem-solving skills, including negotiation and conflict resolution.
• Computer proficiency with Microsoft Office Suite and CRM.
• Ability to seamlessly adapt to changing business needs and tourism industry trends.
• Must be able to travel as needed and able to work evenings, weekends and/or holidays based on client and office demands.

Aufgaben

• Assist the Chief Sales Officer in formulating policy, setting goals and objectives and quantifying the results of marketing activities and team training, as well as development of the annual budget and managing expenses during the fiscal year.
• Responsible for the completion of those goals as well as all defined annual sales activities and action plans.
• Manage assigned members of the sales team. This includes delegating responsibilities as needed, providing direction, supervision and management support.
• Work one on one and in group environment to provide ongoing support to the team and maximize convention and meeting business opportunities.
• Monitor action plan activities and CRM use in accordance with Visit Baltimore SOP’s.
• Assist with preparation and monitoring of annual sales budget.
• Establish and maintain excellent relationships with organizations in the community who are partners in increasing Baltimore’s share in convention sales and customer experience.
• Attend trade shows, industry meetings, sight inspections and sales missions to key feeder markets, as well as other meetings as needed.
• Work closely with other department leaders in the organization to ensure communication and coordination of efforts.
• Work collaboratively with the marketing department on all convention-related promotional and advertising projects.
• Oversee the arrangements of special functions as needed and promotions developed to increase Baltimore’s visibility in the meetings/conventions market.
• In conjunction with other department leaders, attend new partner orientations to advise new partners with the best way to market their services to potential convention clients.
• In support of the sales and customer experience team, participate in site inspections of hotels, Convention Center, attractions, etc., for clients that have selected Baltimore for their meeting.
• Attend pre-convention meetings at the client’s discretion.
• Attend and participate in local host committee planning meetings with organizations that have selected Baltimore for their meeting.

Kenntnisse

Leadership

Team management

Communication

Strategic planning

CRM proficiency

Relationship building

Ausbildung

Bachelor’s degree in related field

Tools

CRM

Microsoft Office

Jobbeschreibung

Visit Baltimore is seeking an Associate Vice President of Sales to lead and develop the Sales team, ensuring the annual goals are met and the sales and marketing plan is executed. You will work with the Chief Sales Officer to maximize convention business and partner with marketing on promotions.

The ideal candidate has a proven hospitality sales leadership track record, can supervise multiple personnel, travel as needed, and build strong relationships with partners, clients and the Baltimore