Senior Director, National Accounts – Clinical Strategy

CVS Health; Georgia; Hybrid; USD 100,000 - 232,000; Full time

Benefits offered by this job

Health benefits

Equity awards

Bonus program

Job summary

CVS Health is seeking a National Accounts Lead Director, Clinical Program Consultant to drive strategic clinical initiatives across a nationwide client base. You will lead a team of Clinical Program Consultants, analyze clinical trends, and partner with account teams to optimize cost management and program effectiveness.

The role emphasizes collaboration with field leaders, strategic advisory support for customers, and delivery of exceptional clinical and financial outcomes within a

Qualifications

• 7+ years experience in healthcare industry, well-being, healthcare consulting, client reporting and analytics, clinical operations and business management.
• Minimum 7+ years of diverse clinical and well-being experience.
• Ability to lead and collaborate across teams.
• Prior experience managing and/or leading teams.

Responsibilities

• Lead a team of approximately 7-8 Clinical Program Consultants.
• Provide day-to-day oversight of the customer-facing work that the team of CPCs provide.
• Set priorities for that work, ensuring resources are aligned to Field partners and their customers.
• Effectively collaborate with Field leaders to support retention and growth objectives.
• Provide coaching and development to ensure team members maximize their potential.
• As needed, work directly with customers in a strategic advisory role.
• Collaborate with Aetna National Accounts Field Sales and Service staff to identify customers who may benefit from Aetna's programs.
• Proactively evaluate medical, pharmacy, behavioral health, and disability trends and propose programs or improvements.
• Tailor cost management strategies with clients and ensure best-in-class clinical management of members.
• Manage multiple projects and priorities during the year amid market dynamics.
• Serve as a key resource on all clinical programs to all Aetna National Accounts.
• Evaluate performance through timely feedback to ensure delivery of exceptional services.

Skills

Healthcare experience

Team leadership

Analytics

Cross-functional teamwork

Education

Bachelor's degree

Job description

CVS Health is seeking a National Accounts Lead Director, Clinical Program Consultant to drive strategic clinical initiatives across a nationwide client base. You will lead a team of Clinical Program Consultants, analyze clinical trends, and partner with account teams to optimize cost management and program effectiveness.

The role emphasizes collaboration with field leaders, strategic advisory support for customers, and delivery of exceptional clinical and financial outcomes within a