Senior Director, Media Insights & Client Growth

Kantar; Chicago (IL); Hybrid; USD 135,000 - 165,000; Full time

Benefits offered by this job

Medical plans

Health Savings Account

Dental

Vision

Wellness Program

401k with match

Tuition Reimbursement

Commuter benefits

Unlimited PTO

Job summary

Kantar is seeking a Senior Director, Client Service, Media in a hybrid role spanning Chicago and other major cities. You will lead a strategic book of business, advising senior clients and sales teams to shape measurement strategies and drive multi-year growth across top accounts.

The ideal candidate brings 10–15+ years in market research or media analytics, deep expertise in brand lift and cross-platform measurement, and a proven track record in leading high-performing teams.

Qualifications

• 10–15+ years in market research, media analytics, or insights consulting.
• Deep expertise in media effectiveness research (brand lift, cross-platform, attribution, ROI, segmentation).
• Ability to translate complex data into executive narratives that drive decisions.
• Trusted advisor to senior stakeholders shaping measurement strategy and direction.
• Strong commercial acumen with a track record of renewal and growth.
• Experience leading and scaling high-performing teams.
• Operational excellence across resourcing and delivery models.
• Bachelor’s degree required; advanced degree preferred.

Responsibilities

• Lead high-value client accounts with research delivery against forecasted targets and profitability.
• Advise senior stakeholders on media investment and measurement agendas.
• Oversee research programs delivering brand lift, cross-platform measurement, ROI.
• Translate client challenges into scalable research frameworks.
• Synthesize data into executive narratives and actionable recommendations.
• Grow existing accounts and identify new opportunities with commercial teams.
• Ensure operational excellence across account teams and resourcing.
• Build and lead high-performing teams and develop talent.
• Represent Kantar in client leadership and industry presence.

Skills

Market research

Media analytics

Insights consulting

Executive storytelling

Client advisory

Business growth

Team leadership

Cross-functional collaboration

Education

Bachelor's degree required

Advanced degree preferred

Job description

Kantar is seeking a Senior Director, Client Service, Media in a hybrid role spanning Chicago and other major cities. You will lead a strategic book of business, advising senior clients and sales teams to shape measurement strategies and drive multi-year growth across top accounts.

The ideal candidate brings 10–15+ years in market research or media analytics, deep expertise in brand lift and cross-platform measurement, and a proven track record in leading high-performing teams.