Strategic Client Service Manager - Media Insights

Kantar; Chicago (IL); Hybrid; USD 79,000 - 97,000; Full time

Benefits offered by this job

Medical plans

Health Savings Account/FSA

Dental, Vision and benefits to cover

Wellness Program

401k with match

Tuition Reimbursement

Commuter benefits

Unlimited PTO

Job summary

Kantar in Chicago is seeking a Manager, Client Service to lead strategic client relationships within the Media Solutions group. The role focuses on managing the execution of media campaign research and delivering high-quality insights.

You will collaborate with internal teams to drive media strategy, performance, and innovation, supervise project timelines, and present results to clients and their end customers.

Qualifications

• 2+ years of client service market research experience with quantitative methods.
• Strong time management with ability to handle multiple deadlines in fast pace.
• Proficient in Microsoft Office and data tools, able to learn additional tools.
• Bachelor’s degree in market research/marketing or related field.

Responsibilities

• Execute Media Solution projects and mentor junior staff.
• Improve delivery efficiency without sacrificing quality.
• Understand media capabilities and analytic methods to build brand expertise.
• Design studies, analyze data, and present results to clients.
• Manage project timelines and collaborate with client teams.
• Lead meetings to scope new projects and present findings.
• Support proposal development with sales partners.

Skills

Client service

Market research

Quantitative methods

Time management

Communication skills

Project management

Microsoft Office

Education

Bachelor’s degree in market research/marketing

Tools

Cross-tab tools

Proprietary tools

Job description

Kantar in Chicago is seeking a Manager, Client Service to lead strategic client relationships within the Media Solutions group. The role focuses on managing the execution of media campaign research and delivering high-quality insights.

You will collaborate with internal teams to drive media strategy, performance, and innovation, supervise project timelines, and present results to clients and their end customers.