Senior Director, Media Insights & Client Strategy

Kantar; Boston (MA); Hybrid; USD 135,000 - 165,000; Full time

Benefits offered by this job

Medical plans

Health Savings Account/FSA

Dental, Vision and benefits

Wellness Program

401k with match

Tuition Reimbursement

Commuter benefits

Unlimited PTO

Job summary

Kantar is seeking a Senior Director, Client Service, Media to lead a strategic book of business across a hybrid US footprint including Atlanta, Boston, Chicago, and New York. You will influence investment decisions, deliver insight-led strategies, and mentor teams to scale client impact.

You will serve as a trusted advisor to senior partners, shaping measurement strategies, cross-platform studies, and ROI programs while driving multi-year growth and client satisfaction.

Qualifications

• 10-15+ years of experience in market research, media analytics, or insights consulting.
• Deep expertise in media effectiveness research including brand lift and cross-platform measurement.
• Proven ability to translate data into executive narratives that drive decisions.
• Experience advising senior stakeholders and shaping measurement strategy and outcomes.
• Strong commercial acumen with a track record of renewal and growth.
• Experience leading and scaling high-performing research teams.

Responsibilities

• Lead a set of high value client accounts with accountability for delivery, forecasted targets, profitability and growth.
• Serve as a strategic advisor to senior stakeholders influencing media investment decisions.
• Lead research design and delivery of complex media programs (brand lift, cross-platform measurement, attribution).
• Translate client challenges into scalable research frameworks for lasting impact.
• Synthesize data into clear executive narratives and actionable recommendations.
• Partner with commercial teams to expand accounts and identify new opportunities.
• Ensure operational excellence across teams, optimizing resourcing and delivery models.
• Build and lead high-performing teams and represent Kantar to clients.

Skills

Client relationship management

Strategic advisory

Media analytics

Research leadership

Executive communication

Business development

Team leadership

Cross-functional collaboration

Education

Bachelor’s degree

Advanced degree preferred

Job description

Kantar is seeking a Senior Director, Client Service, Media to lead a strategic book of business across a hybrid US footprint including Atlanta, Boston, Chicago, and New York. You will influence investment decisions, deliver insight-led strategies, and mentor teams to scale client impact.

You will serve as a trusted advisor to senior partners, shaping measurement strategies, cross-platform studies, and ROI programs while driving multi-year growth and client satisfaction.