Manager, Client Service - Media Solutions & Insights

IND - Hindustan Thompson Associates PVT Ltd (India); Chicago (IL); Hybrid; USD 90,000 - 120,000; Full time

Benefits offered by this job

Medical plans with comprehensive,affo

Health Savings Account/FSA

Dental, Vision and benefits to cover

Wellness Program

401k with match

Tuition Reimbursement, Commuter

Unlimited PTO

Job summary

Kantar in Chicago is seeking a strategic, client-focused Manager to join the Client Service team in the Media Solutions group. You will manage client relationships, oversee the execution of media campaign research, and ensure delivery of high-quality insights for our clients and their end customers.

The role involves coordinating across internal teams, leading project timelines, presenting data results, and mentoring junior staff.

Qualifications

• 2+ years of professional experience in a client service market research role with exposure to quantitative methodologies.
• Bachelor's degree in market research/marketing or related social science and analytic disciplines.
• Excellent communication skills (verbal and written) with ability to use logical reasoning and problem solving.

Responsibilities

• Responsible for the execution of Media Solution projects while supporting higher complexity projects and/or advising team members on completion of tasks.
• Optimize efficiency of delivery without sacrifice of quality.
• Builds an understanding of our Media capabilities, solutions, and analytic methods; working to build Brand expertise.
• Utilize various tools and partners to complete studies from start to finish.
• Day to day tasks may include study setup, survey design, data analysis, report writing and presentation of results for med-high complexity projects.
• Owns and manages project timelines and quality, collaborating with client teams and across departments.
• Leads meetings to scope and kick off new projects as well as to present data results to our clients and their end clients.
• Conducts data analysis, insights generation, critical and analytical thinking; takes an active role in story building and can lead a team through reporting at varied levels of complexity.
• Actively seeks opportunities to support proposal development with sales partners. Can customize proposals with guidance.
• Provides guidance for junior project team members, serving as a go-to for day-to-day questions
• Exhibit critical thinking, seek process improvements, and foster a positive, inclusive environment.

Skills

Client service

Quantitative methodologies

Project management

Time management

Microsoft Office

Communication

Growth mindset

Education

Bachelor's degree in market research/marketing or related social science

Job description

Kantar in Chicago is seeking a strategic, client-focused Manager to join the Client Service team in the Media Solutions group. You will manage client relationships, oversee the execution of media campaign research, and ensure delivery of high-quality insights for our clients and their end customers.

The role involves coordinating across internal teams, leading project timelines, presenting data results, and mentoring junior staff.