Senior Director, Media Client Services - Hybrid

Kantar; Atlanta (GA); Hybrid; USD 135,000 - 165,000; Full time

Benefits offered by this job

Medical plans with comprehensive,affor

Health Savings Account/FSA

Dental, Vision and benefits

Wellness Program

401k with match

Tuition Reimbursement, Commuter ben

Unlimited PTO

Job summary

Kantar is seeking a Senior Director, Client Service, Media to lead strategic client portfolios across major markets in the US. You will partner with sales, deliver insights-led strategies, and drive multi-year growth.

You will translate complex data into executive narratives, influence media investment decisions, and build high-performing teams while ensuring delivery excellence and client satisfaction.

Qualifications

• 10-15+ years of experience in market research, media analytics, or insights consulting
• Deep expertise executing media effectiveness research, including brand lift, cross-platform measurement, and attribution/ROI
• Proven ability to translate complex data into executive narratives that drive strategic decisions
• Strong track record as trusted advisor to senior stakeholders and shaping measurement strategy
• Commercial acumen with history of growing accounts and renewals
• Experience leading and scaling high-performing research teams
• Excellent communication and leadership presence; operates well in fast-paced client environments
• Bachelor’s degree required; advanced degree preferred

Responsibilities

• Lead a set of high-value client accounts with accountability for delivery, profitability, and growth
• Advise senior stakeholders, influencing media investment decisions and measurement agendas
• Lead research programs with best-in-class design and delivery for media effectiveness
• Translate client challenges into scalable research frameworks delivering sustained impact
• Synthesize multi-source data into executive narratives and actionable recommendations
• Partner with commercial teams to expand accounts and identify new opportunities
• Ensure operational excellence across account teams, optimizing resourcing and delivery models
• Build and lead high-performing teams, developing talent and capabilities
• Represent Kantar in client leadership and industry presence

Skills

Client advisory

Media analytics

Strategic leadership

Executive communication

Team building

Education

Bachelor's degree

Advanced degree preferred

Tools

Cross-platform measurement

ROI modeling

Research design

Job description

Kantar is seeking a Senior Director, Client Service, Media to lead strategic client portfolios across major markets in the US. You will partner with sales, deliver insights-led strategies, and drive multi-year growth.

You will translate complex data into executive narratives, influence media investment decisions, and build high-performing teams while ensuring delivery excellence and client satisfaction.