Senior Director, Global Workplace Experience

SmartRecruiters, Inc.; San Jose, Northern (CA, KY); Hybrid; USD 234,000 - 311,000; Full time

Benefits offered by this job

Paid vacation

Medical/dental/vision insurance

WD 401(k) Plan

Job summary

WD is seeking a Senior Director of Workplace Experience to lead global employee experience programs across our workplace portfolio. You will align HR, IT, Facilities, Food Services, Events, and Communications into a unified experience, turning vision into scalable roadmaps and governance.

You will oversee global Workplace Experience strategy, present ROI metrics to executives, and drive a human-centered approach to space, services, and culture, influencing outcomes across multiple sites.

Qualifications

• 10+ years in workplace/employee experience, or hospitality.
• Bachelor's degree or higher education.
• Proven experience building and scaling programs across multiple sites or geographies.
• Strong communicator who can influence at all levels especially C-Suite.
• Budget management experience across vendors and programs
• Experienced in defining key metrics and translating data into insights.
• A genuine passion for people, workplace, and creating memorable moments.

Responsibilities

• Bridge HR, IT, Facilities, Food Services, Events, and Communications into one cohesive experience.
• Translate vision into operational roadmaps, governance frameworks, and scalable programs.
• Background in human-centered design and journey mapping to make the workplace easy, productive, engaging, and consistent for employees across the company
• Ability to work across space, services, events, and technology as an integrated experience.
• Experienced in developing a clearWorkplace Experience frameworkthat connects physical space, services, culture, and programming into one unified narrative.
• Present Global and Regional strategies, program updates, and ROI metrics to senior leadership with confidence and clarity.
• Mindset of being creative, collaborative, and calm under pressure while making every employee feel like a guest.

Skills

Leadership

Stakeholder mgmt

Workplace experience

Communication

Budget mgmt

Analytics

People focus

Education

Bachelor's degree

Job description

WD is seeking a Senior Director of Workplace Experience to lead global employee experience programs across our workplace portfolio. You will align HR, IT, Facilities, Food Services, Events, and Communications into a unified experience, turning vision into scalable roadmaps and governance.

You will oversee global Workplace Experience strategy, present ROI metrics to executives, and drive a human-centered approach to space, services, and culture, influencing outcomes across multiple sites.