Global Head of Workplace Experience

WD; San Jose (CA); On-site; USD 234,000 - 311,000; Full time

Job summary

WD is seeking a Senior Director of Workplace Experience to lead an exceptional employee experience globally, bridging HR, IT, Facilities, and more to create a cohesive, human-centered workplace. You will map journeys, develop scalable programs, and connect space, services, and culture into a unified employee narrative.

You will present strategies, ROI metrics, and updates to senior leadership, driving conditions that foster comfort, accessibility, and memorable moments across sites and

Qualifications

• 10+ years in workplace/employee experience, or hospitality.
• Bachelor's degree or higher education.
• Proven experience building and scaling programs across multiple sites or geographies.
• Strong communicator who can influence at all levels especially C-Suite.
• Budget management experience across vendors and programs.
• Experienced in defining key metrics and translating data into insights.
• A genuine passion for people, workplace, and creating memorable moments.

Responsibilities

• Bridge HR, IT, Facilities, Food Services, Events, and Communications into one cohesive experience.
• Translate vision into operational roadmaps, governance frameworks, and scalable programs.
• Background in human-centered design and journey mapping to make the workplace easy, productive, engaging, and consistent for employees across the company
• Ability to work across space, services, events, and technology as an integrated experience.
• Present Global and Regional strategies, program updates, and ROI metrics to senior leadership with confidence and clarity.
• Mindset of being creative, collaborative, and calm under pressure while making every employee feel like a guest.

Skills

Strong communicator

Budget management

Metrics and insights

Cross-site program scaling

Education

Bachelor's degree or higher

Job description

WD is seeking a Senior Director of Workplace Experience to lead an exceptional employee experience globally, bridging HR, IT, Facilities, and more to create a cohesive, human-centered workplace. You will map journeys, develop scalable programs, and connect space, services, and culture into a unified employee narrative.

You will present strategies, ROI metrics, and updates to senior leadership, driving conditions that foster comfort, accessibility, and memorable moments across sites and