Senior Director, Global Remittance Growth

Visa; San Francisco (CA); On-site; USD 313,000 - 547,000; Full time

Job summary

Visa Direct is seeking a Senior Director of Account Management to lead a NA remittance portfolio of 40+ clients, driving retention, revenue growth, and cross-functional coordination across Sales, Product, Finance, and Risk.

You will build the account management team, define coverage models, and shape strategies across corridors, endpoints, products, and services, with in-office expectations and a strong focus on executive client engagement.

Qualifications

• 12+ years of work experience with a Bachelor's Degree or 10+ years with an Advanced degree
• Experience in payments, money movement or cross-border remittances
• Proven leadership delivering portfolio growth, retention, and revenue
• Experience guiding clients through implementation, launch, ramp, and renewal
• Executive presence and strong communication and negotiation skills

Responsibilities

• Lead the Account Management team and set the engagement model
• Drive portfolio growth, retention, and renewals
• Partner with Sales, Product, Pricing, and regions to remove barriers
• Provide strategic client reviews and quarterly business reviews
• Manage cross-border remittance programs and client expansion
• Oversee launch, adoption, and performance milestones

Skills

Account management

Leadership

Cross-functional collaboration

Strategic planning

Executive engagement

Job description

Visa Direct is seeking a Senior Director of Account Management to lead a NA remittance portfolio of 40+ clients, driving retention, revenue growth, and cross-functional coordination across Sales, Product, Finance, and Risk.

You will build the account management team, define coverage models, and shape strategies across corridors, endpoints, products, and services, with in-office expectations and a strong focus on executive client engagement.