Senior Director, Global Business Ops — AI-Driven Transformation

Palo Alto Networks, Inc.; Burbank (CA); Remote; USD 249,000 - 341,000; Full time

Job summary

Palo Alto Networks, Inc. is seeking a Senior Director of Business Operations to drive critical programs including AI-first transformation and Field Capabilities. You will lead cross-functional teams across Sales, IT, and GTM to deliver scalable business value and process improvements.

The role requires proven leadership across global operations, strong change management, and the ability to influence senior stakeholders while delivering tangible outcomes.

Qualifications

• Proven track record in GTM operations and field-facing partnerships.
• Experience redesigning business processes and leading large-scale transformations.
• Strong domain expertise in GTM functions, processes, tools, and AI in operations.

Responsibilities

• Lead global business operations transformation programs and AI-first initiatives.
• Oversee design and execution of GTM programs, including Sales Ops and Field capabilities.
• Drive cross-functional alignment, governance, and delivery of operational value.

Skills

GTM operations

Cross-functional leadership

AI in business ops

Global/matrixed teams

Change management

Job description

Palo Alto Networks, Inc. is seeking a Senior Director of Business Operations to drive critical programs including AI-first transformation and Field Capabilities. You will lead cross-functional teams across Sales, IT, and GTM to deliver scalable business value and process improvements.

The role requires proven leadership across global operations, strong change management, and the ability to influence senior stakeholders while delivering tangible outcomes.