AI Transformation Strategy Leader (Post-Sales)

Jobs Paloaltonetworks; California; On-site; USD 267,000 - 366,000; Full time

Job summary

Palo Alto Networks is seeking a Principal (Senior Director), GCS Strategy & Ops to own the 0-to-1 reimagining of post-sales workflows through a highly ambitious, AI-first transformation. This role reports to the Strategy & Operations leadership and collaborates across product, engineering, and GTM teams.

You will lead an AI-driven, cross-functional program, set strategic direction, and drive operational excellence while mentoring the post-sales Strategy & Operations team.

Qualifications

• Tier-1 Consulting Pedigree: 12+ years of total experience, including direct experience in top-tier consulting (McKinsey, Bain, BCG and Deloitte) at the Principal or Associate Partner level.
• AI Transformation Expertise: Hands-on experience architecting and overseeing large-scale transformations, specifically using AI & automation.
• The "Operator" Mindset: A proactive self-starter who is willing to roll up their sleeves and work cross-functionally to get things done in a fast-paced environment.
• Strategic Communication: Strong verbal and written skills with the ability to engage with senior audiences and bridge business and technical AI discussions.
• Industry Knowledge: Deep expertise in the SaaS and/or Enterprise Technology industry is preferred.
• Education: Bachelor’s degree mandatory; MBA from a top-tier program is preferred.

Responsibilities

• 0-to-1 AI Architect: Strategize, conceptualize, and execute a complete redesign of post-sales workflows using an AI-first approach.
• Enterprise Transformation: Lead the strategy and execution of transformative programs that deliver long-term value and introduce operational efficiencies across the business.
• Cross-Functional Orchestration: Drive strategic alignment and accountability across Product, Engineering, GTM, IT, and Post-Sales leadership teams.
• Strategic Problem Solving: Structure and analyze complex business problems, develop hypotheses, and present data-driven recommendations to the C-suite.
• Operational Excellence: Own the operating cadence of accountability for all AI-driven goals and drive program management and operating performance.
• Team Leadership: Develop and lead the post-sales Strategy & Operations team, fostering a customer-obsessed and outcomes-focused culture

Skills

Consulting pedigree

AI transformation

Cross-functional leadership

Strategic communication

SaaS/Enterprise tech

Education

Bachelor’s degree

MBA (preferred)

Job description

Palo Alto Networks is seeking a Principal (Senior Director), GCS Strategy & Ops to own the 0-to-1 reimagining of post-sales workflows through a highly ambitious, AI-first transformation. This role reports to the Strategy & Operations leadership and collaborates across product, engineering, and GTM teams.

You will lead an AI-driven, cross-functional program, set strategic direction, and drive operational excellence while mentoring the post-sales Strategy & Operations team.