Senior Director, Enterprise Customer Success & Growth

Revionics; Tulsa (OK); On-site; USD 120,000 - 160,000; Full time

Job summary

A leading retail analytics provider in the United States is seeking a Senior Director to drive customer value, overseeing a team of Customer Success Directors and Managers ensuring successful adoption of solutions. This role emphasizes partnership with sales and product teams to enhance customer outcomes. The ideal candidate will strengthen executive relationships and standardize practices for long-term growth. Strong leadership in the retail sector is paramount.

Responsibilities

• Drive customer value and portfolio retention across enterprise retail customers.
• Provide leadership and operational oversight for Customer Success teams.
• Ensure consistent execution of customer strategy and renewal management.

Job description

A leading retail analytics provider in the United States is seeking a Senior Director to drive customer value, overseeing a team of Customer Success Directors and Managers ensuring successful adoption of solutions. This role emphasizes partnership with sales and product teams to enhance customer outcomes. The ideal candidate will strengthen executive relationships and standardize practices for long-term growth. Strong leadership in the retail sector is paramount.