Senior Director, Data Center Operations

Ll Oefentherapie; Irving (TX); On-site; USD 180,000 - 300,000; Full time

Job summary

Oracle Cloud Infrastructure seeks an accomplished Senior Director to lead Cloud Hardware Support across North America, including Build & Deployment, steady-state operations, hardware maintenance, and break-fix support.

The role requires strategic and operational leadership to establish a scalable regional operating model, drive automation, process engineering, and cross-country standardization while delivering outstanding customer service and workforce effectiveness.

Responsibilities

• Lead Build & Deployment, steady-state operations, hardware maintenance, and break-fix support.
• Establish a scalable operating model for rapid regional expansion across North America.
• Build high-performing teams and standardize operations across multiple countries.
• Drive continuous improvement through automation, AI, and process engineering.

Job description

This position is based in Dallas, TX.

Oracle Cloud Infrastructure (OCI) is continuing its rapid expansion across parts of North America, delivering next-generation cloud infrastructure to support enterprise and AI-driven workloads. As our cloud footprint continues to grow, we are seeking an accomplished executive to lead Cloud Hardware Support (CHS) across parts of North America.

This Senior Director will provide strategic and operational leadership for a rapidly growing regional organization, with responsibility spanning Build & Deployment, steady-state operations, hardware maintenance, and break-fix support across Oracle's cloud infrastructure.

The successful candidate will establish a scalable operating model that enables rapid regional expansion while maintaining operational excellence, customer service, and workforce effectiveness. This leader will build high-performing teams, standardize operations across multiple countries, and drive continuous improvement through automation, AI, process engineering, and operational innovation.

This is a unique opportunity to shape the future of Oracle's cloud operations across one of its fastest-growing regions.